レビュー (3)

総合評価
1.2
評価レベルごとの件数
  • 評価の0%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の33%は2つ星です
  • 評価の67%は1つ星です
2022年5月13日

Really excited about using this. But, there is no support at the moment and it won't work. I hope this matures quickly and soon.

Snow Instruments
中華人民共和国香港特別行政区
アプリの使用期間:1年以上
Alipayが返信しました 2022年5月25日

Hi Snow Instruments, thank you for your feedback. Alipay strives to provide the best mobile payment experience and merchant support. Our merchant support email is "global.service@alipay.com" please feel free to reach out if you need any support. Thank you!

2022年3月18日

Cannot update Registration Country/Region when apply Cashier Payment.
Sent the screenshot to the support team, but no reply.

Govita香港官方網上商店
中華人民共和国香港特別行政区
アプリの使用期間:3ヶ月
Alipayが返信しました 2022年5月25日

Hi Govita, we are sorry to hear that. Please send your issue to "global.service@alipay.com" with your store name on the title, we will make sure our support team addresses your concerns. Thank you.

2022年8月4日

APP claims to be free but there is a monthly subscription after a short trial period. Would have been more helpful if potential costs were explained upfront before installation and application for merchant payment.

Goods of Desire
中華人民共和国香港特別行政区
アプリの使用期間:約3時間
Alipayが返信しました 2022年8月4日

Hi Goods of Desire,

Thanks for your question and interest to use our app! Our app does not charge a monthly subscription fee nor do we offer a trial period, I think you were using Alipay from a different provider. We charge a processing fee as a % of the total processed volume. When installing our app, you will fill up an online agreement in which we list our pricing there.

There are other providers on Shopify that provides Alipay and they may be charging a different fee. This app listing is the official Alipay app referred as "Alipay (Direct)" if you search under payment provider. We do not charge a monthly fee. But we can't speak for other providers' fees when they provide Alipay.

Hope you are still able to use Alipay. If you have any further questions please feel free to contact us at global.service@alipay.com.

Regards,
Alipay