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Chirag and his team are unbelievable. I was able to download the app, they assisted with the installation and instructions, and I was up and running in less than 15 minutes. Response times and customer service are the best I've seen in this industry over the last 6 years! Highly recommend this app to anyone!!
We are so grateful for your kind words.
Thanks for sharing your review with us and the community.
Prompt and very professional support. What I liked the most is that in the moment when the support team could not help me anymore the head of the product jumped in and quickly solved the issue. Totally recommend it!
Thank you so much for your generous feedback. We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and thank you for recommending us in your review!
Ik had wat problemen met deze app. Heb de chat ingeschakeld en had meteen contact. Fantastische hulp met deze app. Meteen reactie en gelijk geholpen!
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing a diverse selection of workouts and it’s great to know that we’re meeting this goal.
I like that its first 30 days free, so you can test around if it works well. I also got a serivce call with you to help me find a solution for my problem and i'm happy with the service!! very good app with alot of features
The customer service with this app is amazing! Not only were their responses fast, but also incredibly helpful! I was even asked to be put into a virtual meeting so that I could be shown step-by-step to find a solution to my problem. There were a few questions that I could not figure out the answer to, so the team was quick to help me with a solution. I was not sure how to complete one of the solutions, so they took it upon themselves to do it for me. Everything in the app was fairly easy to set up and very straight forward. I am really looking forward to the app offering a "free gift" code as well as a "free shipping" option.
Hello Dear Admin,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
We think about your suggestion of free shipping. We are planning to go for the offer of Free Shipping. Have a great sale ahead.
Got some instant help from the app support team. Still working on app customizing but generally smooth and easy to use. Nice service and Nice app
The customer service is really helpful. Helps me with everything including the set up. I like the live chat service
B to Bの段階的な価格システムの適用に困っていたのが、ルールのプライオリティが適用でき助かりました。
実装にまよって、チャットしたのですが、的確な返信をリアルタイムでしてもらい、助かりました。
サポートも丁寧で信頼できます。
We are glad to hear we provided you with top-notch service! Need any help regarding the app we are here for you.
I had the assistance from Chirag Patel from Customer Service. He was very helpful and very patient with me. He took the time to direct me step-by-step with the type of discounts I wanted to include on my website. He has also assisted me with other issues I had on my website. I also shared access through Shopify's collaborators for him to assist me with something I was unable to do myself in the code section. After my experience, I really trust this app and its customer service. I really appreciated his help and I would definitely recommend this app.
Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.
Lightning-fast and efficient customer and tech support. We just installed the app, and Chirag from the team was super quick to get everything running correctly and smoothly. The app is actually very powerful, and we can't wait to get more sales thanks to it!