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Chirag and his team are unbelievable. I was able to download the app, they assisted with the installation and instructions, and I was up and running in less than 15 minutes. Response times and customer service are the best I've seen in this industry over the last 6 years! Highly recommend this app to anyone!!
We are so grateful for your kind words.
Thanks for sharing your review with us and the community.
The customer service with this app is amazing! Not only were their responses fast, but also incredibly helpful! I was even asked to be put into a virtual meeting so that I could be shown step-by-step to find a solution to my problem. There were a few questions that I could not figure out the answer to, so the team was quick to help me with a solution. I was not sure how to complete one of the solutions, so they took it upon themselves to do it for me. Everything in the app was fairly easy to set up and very straight forward. I am really looking forward to the app offering a "free gift" code as well as a "free shipping" option.
Hello Dear Admin,
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
We think about your suggestion of free shipping. We are planning to go for the offer of Free Shipping. Have a great sale ahead.
What the app does is great.
The support is great.
Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement)
I have communicated this to the developer
Hello Mike,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features.
I am sorry that we are not fulfilling your requirement at this stage.
I share this comment with my technical team and if possible we will definitely update the app.
very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.
Broke the website, support very unhelpful - wasted an hour of my time trying to uninstall and lost a lot of sales - proceed with caution
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.
We needed to create a 3 for 2 offer for the whole store and after installing the app I admit I was kind of lost. I contacted support and got a personal hangout call with one of the devs and within minutes everything worked and even better than we expected. Highly recommend.
Chirag provided an outstanding support installing the app on my AJAX cart theme! App works as advertised and I'm very happy with it!
Rob, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal user and helping to share the word about us. We’re here for you anytime. Our team is really happy to hear that you like our app.