AIOD ‑ All‑In‑1 Discount , 358件のレビュー

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
    339
  • 評価の3%は4つ星です
    12
  • 評価の0%は3つ星です
    1
  • 評価の1%は2つ星です
    3
  • 評価の1%は1つ星です
    3
2023年11月24日

This app ruiend our Black Friday Sale. On a day where our business gets to take all of our hard work and have it repaid, this app lets us down. It stopped working 1 hour into our sale and our inbox was flooded with customer complaints and questions. Customers stopped shopping because the discount codes stopped working. We are beyond frustraded and there's absolutely nothing we can do about it now. A very sad day for our business.

Atmosphera
カナダ
アプリの使用期間：約1年
CirkleStudioが返信しました 2023年11月25日

Hi, my name is Chirag and I’m technical head of this app. I’m familiar with your situation, and I apologize for the inconvenience this has caused.

When we got the notification, we immediately started work on that and fixed it ASAP for you. This is the technical thing and takes some time to fix and we are greatly sorry that it took some time to fix. I understand the situation about the BF so we make our whole team fix it within an hour and make sure it does not happen again in future.

2023年6月27日

Incredibly confusing to set up. You cannot view any colour or text customizations until your discount goes live. Customer service is quite relaxed, to say the least :/.

Stoned Hilda
オーストラリア
アプリの使用期間：約17時間
CirkleStudioが返信しました 2023年6月28日

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards.

Drop a message at chirag@cirklestudio.co to let us know all the details and we promise you will tailor a satisfactory resolution for you.

2023年1月18日

Broke the website, support very unhelpful - wasted an hour of my time trying to uninstall and lost a lot of sales - proceed with caution

Uno Lusso
イギリス
アプリの使用期間：32分
CirkleStudioが返信しました 2023年1月18日

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

Hopefully you can see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.

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