Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 95% recensies zijn 5 sterren
  • 3% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
25 november 2022

I had the assistance from Chirag Patel from Customer Service. He was very helpful and very patient with me. He took the time to direct me step-by-step with the type of discounts I wanted to include on my website. He has also assisted me with other issues I had on my website. I also shared access through Shopify's collaborators for him to assist me with something I was unable to do myself in the code section. After my experience, I really trust this app and its customer service. I really appreciated his help and I would definitely recommend this app.

Miah Luxe
Canada
Ongeveer 2 uur gebruiken de app
CirkleStudio heeft geantwoord 25 november 2022

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

27 januari 2023

Lightning-fast and efficient customer and tech support. We just installed the app, and Chirag from the team was super quick to get everything running correctly and smoothly. The app is actually very powerful, and we can't wait to get more sales thanks to it!

Sorakami
Verenigd Koninkrijk
Ongeveer 2 uur gebruiken de app
6 januari 2022

I'm still on trial - but the instant service they offered me through chat and collaboration request was beyond excellent. They seem very professional and service minded!

Plantebaby.dk
Denemarken
Ongeveer 2 uur gebruiken de app
25 januari 2023

Good app and very good support. I even had 2 guys working in same time on my problem ! Highly recommend

La Casa del Bambú
Spanje
Ongeveer een uur gebruiken de app
11 maart 2022

Great support they integrated my custom website and the app works great. Thanks alot to Cirkle Studio and its team!

Homedius
Turkije
Ongeveer een uur gebruiken de app
18 april 2022

We use this for tiered discounts for our affiliate partners. The tiered pricing is the most flexible we've seen for similar apps and it works really well.

Marley and Moose
Verenigde Staten
Ongeveer een uur gebruiken de app
8 februari 2023

Online chat fixed my initial installation issues in less than 5 minutes, impressive. I feel confident moving forward that if I need any further assistance I'll be able to get it.
I'll add to this review after using the app for a while.

mbRADIO
Australië
Ongeveer een uur gebruiken de app
CirkleStudio heeft geantwoord 10 februari 2023

Thank you so much for your time and share review with us. Please feel free to contact us again soon!

27 augustus 2021

I can’t install it and always report an error 500. If I can install it and use it normally, I might actually use it. Maybe it’s because the product is being updated, but now I can’t use it

Lydongchi
China
Ongeveer 13 uur gebruiken de app
CirkleStudio heeft geantwoord 28 augustus 2021

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. You can reinstall the app and give us a chance to resolve your concern.

25 augustus 2021

What the app does is great.
The support is great.
Unfortunately it doesnt display the discounts on the product and collection pages. (which was my requirement)
I have communicated this to the developer

Real Aquatics
Verenigd Koninkrijk
Ongeveer een uur gebruiken de app
CirkleStudio heeft geantwoord 25 augustus 2021

Hello Mike,

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve our app and features.

I am sorry that we are not fulfilling your requirement at this stage.

I share this comment with my technical team and if possible we will definitely update the app.

23 augustus 2021

very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.

Livomio® - Liebe Dein Zuhause
Duitsland
Ongeveer een uur gebruiken de app
CirkleStudio heeft geantwoord 25 augustus 2021

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.