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We used this app primarily for tiered level discounts: ie buy 6 get 10%, buy 12 get 15%. Sometimes the discount applied at checkout..and sometimes it didnt, the developers although responsive upon first installation (this is second star or i would have given 1) they could not figure out why the discount would not go through on some orders. this app also means you cannot use shopify discounts on the store because there reasoning is that it conflicts with the app. this app did not work as intended and created a lot of angry customers that we had to manually refund on discounted items. more administrative work for the team on something that should be automatic
I can’t install it and always report an error 500. If I can install it and use it normally, I might actually use it. Maybe it’s because the product is being updated, but now I can’t use it
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. You can reinstall the app and give us a chance to resolve your concern.
very hard to understand settings and totally incompetent support chat. total waste of time even trying it.
It only is 2 stars and not 1 because support was able to point out how to do a clean uninstall without code left.
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Drop a message at support@cirklestudio.co to let them know all the details and we promise you we’ll tailor a satisfactory resolution for you.