ATAI ‑ AltText.ai AI Alt Text
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After the initial installation, we had some discrepancy issues between the "number of images without alt text" and the "number of images resolved." The final reports would always show a specific number of issues fixed each day, but those values never matched the number of actual issues found, or the number of issues actually resolved. This led us to be concerned about inflated credit usage. After giving it some time to process through all of our images, the daily reported issues seem to be much more accurate. Despite the initial headaches, I would still recommend this tool if you have a large cache of images you are trying to process.
Hey — Josh from AltText.ai. Just dug into your install — looks like you processed 5,700+ images in your first two days, which blew past the 5,000 credits in your Titanium plan. Everything generated successfully, you just ran out of credits faster than the plan allowed. Reached out to your team directly today to get this sorted and find the right plan for your catalog size.
The app is very easy to use and can be customized to your needs, integrates smoothly with Shopify, it's really great help. We have been using it in Croatian language, there were only few minor grammar mistakes, but other than that great!
Huge time saver - for a task that nobody really wants to do, but is important for SEO. The descriptions in Standard are much more detailed than I had expected. About 5–10% of our images still need some touch-ups, but it’s nothing compared to doing it manually.
Two minor downsides:
Any remaining free credits from the trial period disappear as soon as you purchase a plan. The review request promises 100 credits in the subject line, but the email body only mentions 25. We'll see what I end up getting. -- Thanks for the 200 credits, very fast and excellent customer service!
Hi! You found a typo in our email, sorry about that! Instead of 100 more credits, we've added 200 more to your account as a thank you for helping improve our product. Please let us know how you like the app going forward as well.
Works well - we have a very large catalogue so we will need several months to work through it. Would recommend and love the feature where you can optimise alt text by products!
This tool is a game changer, saved so much time and the alt text is infinitely more detailed than we would have come up with. 5 stars!
Very simple to use and effective. Took seconds to set up and the alt text it created was what I was looking for.
Works really well. We have almost 40,000 images to update and so far the 1st 5k went really well. Could use a bit more customization to filter which ones to update, like for example by a certain tag, but the results have been really good. Will be using monthly.
Thank you for your review. Happy to hear that the app is working well for you. I'll be reaching out directly to hear more about how we might update the app to better suit your needs!
Good content if a little expensive
Amazing program. I wish i knew about it earlier. Scrubs all the images you have and updates alt text almost instantly.
Stuck
Hey — I'm Josh, I head up engineering at AltText.ai. I dug into your account and your app is actually connected and working (we generated alt text for your images just yesterday).
I think I see what's going on — your bulk update is set to skip images that already have alt text, so re-running it looks like nothing's happening. I also noticed you're only processing 1 image per product, so multi-image products might look incomplete.
I'd love to get on the same page and make sure everything's working the way you need it. I just added 100 extra credits to your account as a thank you for sticking with us — email me at support@alttext.ai, and I'll personally walk you through optimizing your settings.
