Amazon Integration Plus , 212 arvostelua

Kokonaisarvio
3,3
Lukumäärä luokitustasoa kohden
  • 64 % arvioista on 5 tähteä
  • 7 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 5 % arvioista on 2 tähteä
  • 22 % arvioista on 1 tähteä
13. toukokuu 2021

Not ready for Prime time or Business at any scale... We started out great with this plugin. Super helpful support, but as time went on, developers would make changes to how orders were imported (without notice), stuff would fail and support took well over 24 hours. This plugin and team are not up to the task of supporting businesses with any significant volumes. I suggest you search elsewhere for more capable and reliable services before risking your Amazon account with these guys.

Harmless Harvest
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 24. toukokuu 2021

Nothing else to say that the trouble has been fixed at the same moment you were writing this review. Our apologies if your support time didn't correspond to your expectations, but we do apply the industry-standard SLA (support standards and timings)

8. kesäkuu 2022

This application is good to fetch amazon orders into shopify.
However it can't sync orders' shipping status from shopify to amazon.
I still need to fill the tracking number in the amazon dashboard manually.
Need some help!

Foxtrot Store
Australia
Yli vuosi sovelluksen käyttöä
Feed.Biz vastasi 13. kesäkuu 2022

Dear Foxtrot Store,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
We do online onboarding sessions for you to make sure you fully use all the features of the app and they are all activated on your account.
We invite you to contact us by email : ***support.amazon-app@common-services.com***.
We hope to hear from you soon.
Best regards,

Eugénie
Quality agent

Muokattu 10. heinäkuu 2023

Poor communication. Was working well for us, but app goes down but we do not receive a notification.

Golftini
Yhdysvallat
Melkein 2 vuotta sovelluksen käyttöä
Feed.Biz vastasi 26. lokakuu 2021

You have an excellent and well-structured catalog, it has been a pleasure to exchange with you, don't hesitate to contact us anytime, we can continue to improve your imports and exports.

7. helmikuu 2023

The app's hard to use, but it gets easier over time if you're okay with tech (if you're not, choose something simpler). The main issue is that the product syncing to Amazon has been broken for 2 weeks straight now. While trying to contact customer support there has been no response from them on when the app will be fixed or anything else to let customers know that the app will be usable. Would not recommend using this app unless you enjoy being kept in the dark with unreliable customer support.

ACME Jeans
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 30. elokuu 2023

Dear ACME Jeans team,

We apologize that you have experienced some issues while syncing to Amazon.
We have made tremendous improvement in our service and support.
Our app recently made major update to ensure stability, performance, and reliability.
We offer free support and respond all inquires within 24 hours or less.

6. tammikuu 2021

This app has been very helpful and time saving in migrating our products from Shopify to Amazon Seller. Olivier has been excellent to work with. Very responsive. Highly recommend this app.

Brewzinga Corporation
Yhdysvallat
24 päivää sovelluksen käyttöä
7. helmikuu 2022

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be found and it looks like we're going to be penalized by Amazon for not fulfilling order orders in time - because we pay for an app that doesn't work. Going into day 2 of not being able to fulfill our orders. SUPER COOL!

brows by bossy
Yhdysvallat
6 kuukautta sovelluksen käyttöä
25. marraskuu 2022

Excellent App and Support Team obviously it is an application for experts and for those who know what they are doing In any case, the support team helped us with a problem that had arisen, quickly and professionally There are English guides for setup and it supports all Amazon countries

Amazon Azione Salute
Italia
23 päivää sovelluksen käyttöä
Feed.Biz vastasi 25. marraskuu 2022

Thank you for taking the time to share your experience. We are so happy to receive your compliments and appreciation.
Our customer service is one of our priorities and we are glad to know that it has been helpful for the development of your store.
We would like to thank you again and please feel free to contact support anytime!

11. toukokuu 2022

Customer support is fantastic and so far the app has been very easy to use! Anytime I have questions about setup or logistics, the support group has been responsive and informative.

GG Equine Canada
Kanada
Vuosi sovelluksen käyttöä
Feed.Biz vastasi 12. toukokuu 2022

Thank you very much for your feedback.
Our quality of service is one of our priorities and we are glad to see that it is efficient.
Please feel free to contact us if you need any help.
Kind regards,

Eugénie
Quality agent

1. syyskuu 2021

This app made it really simple to start selling thousands of products on amazon. I really like it alot.

MHButiken.se
Ruotsi
21 päivää sovelluksen käyttöä
Feed.Biz vastasi 1. syyskuu 2021

Thanks a lot for this nice review, don't hesitate to contact us anytime whether you would need to improve your export or spread your catalog to other countries.

25. maaliskuu 2023

They must be building this app on the fly. Customer service is very non responsive and every time there has been a fix something else goes wrong. App will not even load anymore to pull orders. Uninstalling and looking for something that is reliable.

KennedyTodd
Yhdysvallat
4 kuukautta sovelluksen käyttöä