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keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.
That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.
Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!
What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.
Works good must of the time, but you have to watch it, just in case it stop upload to you website in shopify. This can be really bad if you miss it. They will not ussaly contact back about any thing its rare, not great service but price is good.
You was very professional and patient. Well recommended, The app was fantastic
Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.
Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.
We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!
Great Support and loved the app, Never seen integration app like this.
We're always striving to provide the best possible support. Your feedback means a lot to us!
Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.
Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.
THANK YOU!
We're very thankful for your amazing rating! Your support fuels us to improve our app even more!
Very nice app and using it now for a long time, didn't got any problems, very easy way to export products to amazon and sell and the support team is also helpful.
We appreciate your kind words! We strive to provide the best possible experience.
Die Integration mit meinem Shop funktioniert nicht. Ständig kommt eine Meldung: "invalid".
Auch der Chat antwortet seit 1 Stunde nicht, in keinster Weise!
Schrecklich.
We sincerely apologize for the inconvenience and the experience. We emailed you to connect and assist you further. We appreciate the feedback and we're working hard to improve the app and support to provide a much better overall experience on the app. Looking forward to your response!
Got started selling and Keterson was awesome and help me with the set up.
That's wonderful to hear! We're so glad Keterson was able to help you get started with selling. It's fantastic when our support team can make the onboarding process smooth and easy. 😊
If you have any further questions as you get going, feel free to reach out anytime! We're always here to help you succeed.