Arvostelut (267)

Kokonaisarvio
4,2
Lukumäärä luokitustasoa kohden
  • 69 % arvioista on 5 tähteä
  • 5 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 4 % arvioista on 2 tähteä
  • 19 % arvioista on 1 tähteä
7. lokakuu 2024

It was a little difficult at first, but not on the integration app side. The integration app works great! I think on the Amazon side, they don't communicate clearly attribute criteria for all categories. For example, we had a group of items we were trying to upload to our Amazon store and Amazon was blocking the request because we were missing attributes that Amazon had not listed, so items were stuck between Integration and the Amazon marketplace. Tech support was incredibly kind and patient, however helpless because according to his records, we had all the information we needed included in our item attributes. Amazon tech support was horrible and were of no help; almost treated me like an invalid for even attempting to integrate our Shopify store into our Amazon store. I finally figured out on my own through 3 weeks of troubleshooting, I had to manually upload our items then tell the integration app to resubmit as an update to the said items to get Amazon to accept them and for integration to sync. Definitely NOT Integration Plus' problem. Your app has worked amazing and done everything we need it to do. Amazon needs to get up to speed, though. If anyone else has a similar issue with product not syncing/uploading to Amazon, that's how you fix it!

Thanks for all the time and help from tech support and keeping this app up to date and functioning seamlessly; it really saves a lot of stress!

Udder Delight Natural Skincare
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Feed.Biz vastasi 9. lokakuu 2024

This is a wonderful review! We've made changes and improvements over the past few months, and we're really happy to see you're having a positive experience. Please feel free to let us know if there's anything else we can assist anytime!

25. lokakuu 2024

In the beginning the app was a bit overwhelming and it still is. Thanks to the great onboarding help, everything is now up and running and I'm happy and satisfied for now. I will certainly take another look at all the functionalities in detail and then contact support again if necessary.

PRObiom
Sveitsi
7 päivää sovelluksen käyttöä
Feed.Biz vastasi 15. marraskuu 2024

Thank you so much for taking the time to leave a review! We hear you on the app being a bit overwhelming at first. We're glad the onboarding helped get you up and running smoothly. We're always working to make the app easier to navigate, so we appreciate your feedback. Please don't hesitate to reach out to support if you have any questions as you explore all the features.

3. syyskuu 2024

keterson was very attentive, professional, and knowledgeable. I was feeling overwhelmed, but Keterson guided me through the process with ease. He was patient, understanding, and made sure I had all the information I needed succeed. Thank you for your support and expertise.

BlissfulTrendz
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 23. syyskuu 2024

That's fantastic feedback! We take pride in having a dedicated and helpful support team, and your feedback helps us ensure we're providing the best possible experience for everyone.

10. marraskuu 2024

The customer service is very high quality and I am really enjoying the experience.

The Spruill Agency Shop
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 15. marraskuu 2024

We're so glad you're having a great experience! Your feedback on our customer service is fantastic. We're here to provide the best possible support, and we appreciate your kind words.

14. marraskuu 2024

Amazing service and very happy with this!!

SUBURBAN NOIZE RECORDS
Yhdysvallat
8 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 18. marraskuu 2024

We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.

8. elokuu 2024

Harvey V. has been a huge help in thinking through how to set up this extension to meet my store's specific business needs. From brainstorming configuration ideas to sending screenshots to actually adjusting my settings himself, he's supported me well through this process. Thank you, Harvey, for your patience, diligence, and excellent work!

seeJesus
Yhdysvallat
6 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 23. elokuu 2024

What a fantastic review! We've worked really hard to continuously improve supporting our customers and we're glad to know how it pays off with you experiencing this.

23. elokuu 2024

Great Support and loved the app, Never seen integration app like this.

Naivri
Intia
Yli vuosi sovelluksen käyttöä
Feed.Biz vastasi 28. elokuu 2024

We're always striving to provide the best possible support. Your feedback means a lot to us!

10. syyskuu 2024

Very helpful. Without him, I will definitely lost! Thank you so much for having this app and also the help center.

Memoir Muse Store
Thaimaa
24 päivää sovelluksen käyttöä
Feed.Biz vastasi 23. syyskuu 2024

We're so glad to hear that our app and support team were able to help you! We're also happy you found the help center useful. It's designed to be a valuable resource for our users, so we're glad it's working for you!

20. syyskuu 2024

You was very professional and patient. Well recommended, The app was fantastic

TRAVEL ACCESSORIES
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
Feed.Biz vastasi 23. syyskuu 2024

Thank you for the kind words! This feedback helps our business greatly and we're really happy that you're having a wonderful experience on this.

30. elokuu 2024

Got started selling and Keterson was awesome and help me with the set up.

HELIOS OASIS
Yhdysvallat
Noin kuukausi sovelluksen käyttöä
Feed.Biz vastasi 23. syyskuu 2024

That's wonderful to hear! We're so glad Keterson was able to help you get started with selling. It's fantastic when our support team can make the onboarding process smooth and easy. 😊

If you have any further questions as you get going, feel free to reach out anytime! We're always here to help you succeed.