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I had a great experience with CS Amazon Sync, and I want to give a special thanks to Harvey for his outstanding support. He provided clear and detailed explanations, making the process easy to understand. Even though I had a lot of questions, he patiently answered each one step by step, ensuring that I fully understood everything. His guidance was incredibly helpful, and I truly appreciate his professionalism and expertise. Highly recommend CS Amazon Sync and Harvey’s support!
Great! We're thrilled our support was so helpful. Thanks for the recommendation and the wonderful review!
Harvey was great. He responded quickly, was clear in his communication, and solved my problem!
We're so glad our support was able to quickly solve your problem! Thank you for the positive and amazing review!
When I first installed this app it was amazing. Everything was easy to understand and support was so helpful and walked me through how to set up matching groups and models. Unfortunately, over the past few months the app has become glitchy and doesn't work properly. Every time I reached out to support with a new issue they said they would look into it and get back to me...then nothing. Now, this app has removed all of the models I spent an enormous amount of time creating and support told me some changes were made but they would help rebuild them. They didn't help or respond after that so I have to remove them and warn others. Best Amazon importing app at the beginning. Please let me know if these issues ever get resolved. Thanks
We're very sorry to hear your experience declined so drastically. We acknowledge the issues and the lack of follow-up. Thank you for sharing this with us. We reached out through email to continue.
not good, i was really looking forward to connecting through this app. too many obstacles (need a professional amazon seller central acc, need account verification, need to sync and assign all countries, error codes when trying to connect through feed.biz, could not get the feed.biz to change to uk kept defaulting to US) too much hassle to continue
We're sorry you encountered so many obstacles during setup. We understand your frustration. We've reached out via email to assist further. Thank you for your review.
App seems to be great. It integrates fully with my Amazon FBA and seems very simple to use.
That's fantastic! Happy to hear you're finding it simple and that it fully integrates with Amazon FBA! Thanks for the great review!
Le paramétrage de ce connecteur est assez complet et les données beaucoup plus riches que d'autres connecteurs MarketPlace Amazon.
Il a cependant fallu plus d'un mois d'échanges pour avoir un fonctionnement automatique d'import régulier des commandes de Amazon vers Shopify, mais nous y sommes arrivés.
Merci à Harvey de Common Services pour la persévérance.
Thank you for your feedback! We're happy our app is working for you. We acknowledge the setup took time and will consider this for improvements. We appreciate your patience.
Great customer service and help. All my questions were answered and then some! Everything was properly explained, I didn't feel rushed and the door was left open for me to get additional help later. I highly recommend using the app to help get your business and products up and running smoothly!
So glad all your questions were answered and you felt supported! We aim to provide thorough and unhurried assistance. Thanks for recommending our app!
the costumer support is great and the helped me with the integration into Amazon and this was so helpful
We're so glad our support team could help with your Amazon integration! Thanks for the great feedback.
La aplicación tiene un montón de opciones y nos está funcionando muy bien desde hace más de 6 meses. Hoy por primera vez hemos utilizado su soporte y Harvey nos ha tratado con todo interés y ha solventado una situación problemática para nosotros. Muchas gracias a todo el equipo.
We're very glad to know that you're enjoying the app as well as the support experience! Your continuous support is very much appreciated. Thank you for the wonderful review!
Amazing service and very happy with this!!
We're so delighted to hear about the wonderful experience you had! Thanks for your kind words and your support. This means a lot to our business.