CS Amazon Sync

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on ...

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Cost me HUNDREDS OF THOUSANDS of dollars this past Q4. Syncing went off, didn't import orders and customer support made a pop up banner that apologized for this issue rather than ever contacting me. Biggest piece of crap app and support I've dealt with in 15 years of using shopify.

The app used to work great then errors kept creeping up, now their support won't even reply and hardly anything works. Absolutely awful.

Bonjour, impossible de connecter votre application au compte amazon

Very poor support no reply when in urgent need, no contact number - app failed, didnt allow changed settings to save

We had this app installed for a few months and it worked well until they decided to remove an option to receive inventory from FBA. Support responded that "nobody was using this option" as a reason for that. No email to let us know. Looks like our business is not valuable enough to send an email. Very unprofessional.

Not ready for Prime time or Business at any scale... We started out great with this plugin. Super helpful support, but as time went on, developers would make changes to how orders were imported (without notice), stuff would fail and support took well over 24 hours. This plugin and team are not up to the task of supporting businesses with any significant volumes. I suggest you search elsewhere for ...

The app's hard to use, but it gets easier over time if you're okay with tech (if you're not, choose something simpler). The main issue is that the product syncing to Amazon has been broken for 2 weeks straight now. While trying to contact customer support there has been no response from them on when the app will be fixed or anything else to let customers know that the app will be usable. Would ...

App is completely glitchy/unpredictable and customer service is MIA - I have had no Amazon orders come through for 24 hours now and I've only received one response back from customer service over the last 12 hours in which they only asked for more details when my first request was plenty detailed that NOTHING is working. I'd give 1/2 a star if I could, customer service is literally nowhere to be ...