Recensies (233)

Algemene beoordeling
3,8
Cijfers per recensieniveau
  • 66% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 2% recensies zijn 3 sterren
  • 5% recensies zijn 2 sterren
  • 21% recensies zijn 1 sterren
20 mei 2024

since yesterday it seems to have been able to import orders normally, I hope that in the future there will not be a similar situation, and the solution to the problem is also very long, but thank you very much for your help!

DamDamGo
Spanje
7 maanden gebruiken de app
Feed.Biz heeft geantwoord 28 mei 2024

We're continuously doing our best to improve our app and we appreciate your awesome rating and support!

19 juni 2024

Great and intuitive app once you get to know it. Helps a lot with the process of getting started on Amazon. Amazon seemed impossible for us to start ourselves, but this app has helped a lot, and cut down a lot of time spent on product creation, translations and so on and so forth.

Apart from this i want to emphasize how incredible the customer service was. Keterson gave me a tour of the app, and took extra time out of his calendar to make sure that we were on the right track.

THANK YOU!

Nordic Tests ApS
Denemarken
7 dagen gebruiken de app
Feed.Biz heeft geantwoord 28 juni 2024

We're very thankful for your amazing rating! Your support fuels us to improve our app even more!

2 mei 2024

When this app works, it works well to do the things we need.

But the app frequently fails to automatically sync orders from Amazon to Shopify, requiring manual attention and intervention.

Support is usually responsive in writing back to say that an issue will be looked into, but this particular issue has been ongoing for months without resolution. Other reviews confirm that this issue is not limited to our account.

Another tip: during setup, watch that you don't accidentally allow the app to overwrite all of your existing Amazon listings. This happened to us, and we are still correcting product details.

Moments With The Book
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Feed.Biz heeft geantwoord 5 juni 2024

We're sorry to hear about your negative experience and apologize for any frustration this has caused. We have reached out to your email to gather more information and assist you with the syncing of your orders automatically if there's still any. Rest assured, our team is diligently working on improving the automatic sync of the app.

14 mei 2024

I am using Amazon Integration Plus to sync my Amazon with Shopify store, so FBM can be fulfilled in all one place. When I set up the connection, the orders transferred across smoothly. I then had some issues around not knowing how to get the rules up and going, but reached out to the customer service team who jumped on a call with me straight away. Very good customer service, thank you Keterson for your help!

Béa Fertility
Verenigd Koninkrijk
21 dagen gebruiken de app
Feed.Biz heeft geantwoord 28 mei 2024

We're thrilled you had a great experience! Thanks for the fantastic review! We'll share this with him and always here when you need help!

9 juli 2024

Thank you Keterson for taking the time to help me get started, You explained it very well and helped me understand the process a lot better.

Hollywood Collectibles
Verenigde Staten
29 dagen gebruiken de app
Feed.Biz heeft geantwoord 11 juli 2024

Thanks for this wonderful review! We will relay this to him! Your support on our business fuels us to improve our app even more!

21 mei 2024

Keterson is great and very helpul is explaining how the app works - showed us features of the app we were not aware of.

Mighty Well
Verenigde Staten
Meer dan 2 jaar gebruiken de app
Feed.Biz heeft geantwoord 28 mei 2024

Thank you for the great review! We'll share this with Keterson and are here to help whenever you need us!

24 mei 2024

Totally streamlines the process of getting your products into Amazon. The user interface is pretty straightforward if you're familiar with hour Amazon accepts listings, etc. Customer service was amazing as well. Easily scheduled a call to get my questions answered. Highly recommend.

The Kentaro Collective
Verenigde Staten
20 dagen gebruiken de app
Feed.Biz heeft geantwoord 28 mei 2024

Thanks for the great review! We're glad to hear you're happy with our service!

28 mei 2024

I received so much help and insight on how to sell and import my product on amazon. He did a great job taking his time teaching me. i was totally lost and did not know what i was doing. I was so close to giving up its crazy

PrettyLittleChicks
Verenigde Staten
Ongeveer een maand gebruiken de app
Feed.Biz heeft geantwoord 31 mei 2024

Thanks for the amazing review! Your support means so much to us!

22 juli 2024

Very easy to setup.
Great Support helped me with all of my Problems while setting it up.

Schlafsinn
Duitsland
6 dagen gebruiken de app
Feed.Biz heeft geantwoord 24 juli 2024

We appreciate the kind words! Our team is here to make the setup process as smooth as possible, and we're happy to hear they were able to help you with all your questions.

22 juli 2024

Mr. Harvey from Common Services was an absolute joy. He provided the best chat experience I've ever had. He was the most helpful person I've encountered.

Style-Junction
Verenigde Staten
8 dagen gebruiken de app
Feed.Biz heeft geantwoord 24 juli 2024

Thank you so much for the kind words! We're absolutely thrilled to hear you had such a positive experience. We truly strive to provide top-notch customer service, and we're so glad you felt the benefit.