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Salve per sbaglio ho fatto un pagamento alla vostra app l'ho disinstallato per avere i miei soldi cosa devo fare
I don't have a seller account on Amazon. To integrate with Amazon do I have to first pay fee for seller account then for this integration? I don't understand why we have to pay double times ? EBay is not like this.
Yes, you need to have a Pro Seller account, and Amazon charges this subscription, we don't have any influence on this fact. On our side we are charging for the App what is normal, you don't pay 2 times, you are paying for 2 different services...
App is not working at all. I did all according to tutorial, but it is not allowing to integrate even a single products.
You don't have barcodes neither an exemption from Amazon, we explained to you how to do to obtain it. It takes time for Amazon to grant an exemption and only patience brings to success on their marketplace.
We're sorry to hear you had a negative experience. While we don't have any details to work with, we'd love the opportunity to learn more and see if we can improve. We sent you an email to assist you further and we'd appreciate your response so we can support you further.
We sincerely apologize for the frustration you've experienced with your order import. We understand how upsetting this must be, and we're truly sorry it didn't go as smoothly as we intended.
We've contacted your email to learn more about your situation and offer our assistance in resolving this issue. We're committed to ensuring your satisfaction and always looking for ways to improve our support service and overall customer experience. Please don't hesitate to let us know if there's anything else we can do to help.