Avaliações (253)

Avaliação geral
4,2
Pontuação por nível de classificação
  • 68% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 19% das classificações são de 1 estrelas
11 de agosto de 2020

Great app. Had some problems at our side with double SKU's, but support is excellent. Order import works great. I would recommend this app.

Kidzstore.eu
Países Baixos
Over 3 years usando a aplicação
18 de agosto de 2022

This app has cost my company hundreds if not thousands of €. While their customer support (Keterson) does his best to help, it is beyond hopeless when he is trying to help you with a program which is completely broken. For the past 6 weeks now orders import to shopify spontaneously. I have contacted support endlessly to no avail, just told they're doing updates, which is highly unacceptable on any live app. Sometimes orders don't import, it means orders on Amazon don't get shipped on time and badly affect our account health. Sometimes orders import days / weeks later, after the order has already been manually imported. Its impossible for staff to know this and so they go ahead and pack a duplicate order. I would advise anybody against using it if there is any other program out there whatsoever which can do similar functions, inevitably you will find this app is far, far more expensive when you have accounted for the mess it leaves your business in.

JRC Components
Irlanda
Over 1 year usando a aplicação
Questão respondida por Feed.Biz 26 de agosto de 2022

Dear JRC Components,

Thank you for your feedback.
Please accept our deepest apologies for the inconvenience.
Your feedback is very important to us ; be sure that our quality of service is one of our priorities to accompany you in your project.
Please believe we are doing everything in our power to solve your issues and allow us a live integration session to make sure that you can access successfully and that all your requirements are met and can be exported.
We remain at your disposal.
Best regards,

Eugénie
Quality agent

7 de novembro de 2020

This is the app which i looking for long time ago. Now I can start to collect the sales from amazon, the support team very good and strong to solve the problems. Highly recommended.

10U BONUS
Estados Unidos
About 2 months usando a aplicação
20 de setembro de 2021

The app is great and definitely an upgrade from any of the previous Amazon apps used in the past. Their support team, especially Keterson, is very knowledgeable, patient, & helpful. The only thing I'd say is that even with the tutorials provided to explain setup, it's still a bit difficult to do on your own. There's also A LOT of functionality so it can be overwhelming at times looking at the interface.

MIZIZI
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Feed.Biz 23 de setembro de 2021

All the team is delighted about your review, we do appreciate it a lot, don't hesitate to come back to us anytime.

13 de junho de 2022

Easy to install and use, we are synchronizing Orders and Inventory. Good and fast customer service.

HEJ!
Alemanha
About 2 months usando a aplicação
Questão respondida por Feed.Biz 13 de junho de 2022

Dear HEJ!,

Thank you very much for your feedback.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any question.
Best regards,

Eugénie
Quality agent

25 de abril de 2023

Do not waste your time and money with this app! Bad service and no help. Wasted 3 months trying to work with their support and even paid money to have them set it up for us, and finally, we gave up and switched to another app.

Mojito Collection
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Feed.Biz 10 de junho de 2024

We deeply apologize for the negative experience and for any frustration this has caused. We have reached out to your email to gather more information on how we can make it up to you. Since then, our team has been diligently working on improving both our support services and overall customer satisfaction. Let us know how we can assist you better.

9 de novembro de 2021

We have been using this app for about a month now and it has worked as described. Support has been helpful. We would definitely recommend it.

XM | SURF MORE
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Feed.Biz 10 de novembro de 2021

We were really glad to assist you, please do not hesitate to come back to us whenever you feel for, we would be glad to assist you.

28 de novembro de 2022

I'm still learning how to use it, but I like it so far the problem im having is the company i paid to set up my site didnt upload the right API's for my products so im having trouble linking my products

Jensmill
Estados Unidos
About 2 months usando a aplicação
13 de julho de 2022

I have tried many apps and this one is the best one so far. It's cheaper than the others, and you can connect multiples accounts with different sellers' accounts. It can automatically update inventory stocks and update shipping information. The app has a very good users interface, even though it's hard to understand at first. The developers are always ready to answer all your questions and even have live meetings with you to guide you through everything step by step. One thing they could add: The shipping rates should be synced from Amazon FBA and need to setup manually right now.

Topbright Animation Corporation
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Feed.Biz 13 de julho de 2022

Dear Topbright Animation Corporation,

Thank you very much for your feedback.
We value our clients' feedback and we thank you for taking time to let us know.
Our customer service is one of our priorities and we are glad to see that it is efficient. We forward your review to our developers and support, who will be delighted to take note of your satisfaction.
It is a pleasure to accompany you in the development of your project.
Please feel free to contact us, should you have any questions.
Best regards

Eugénie
Quality agent

8 de março de 2023

Cost me HUNDREDS OF THOUSANDS of dollars this past Q4. Syncing went off, didn't import orders and customer support made a pop up banner that apologized for this issue rather than ever contacting me. Biggest piece of crap app and support I've dealt with in 15 years of using shopify.

Goat Guns
Estados Unidos
About 1 year usando a aplicação
Questão respondida por Feed.Biz 12 de junho de 2024

We apologize for the inconvenience you've experienced. Your feedback is important to us, and we've reached out via email to correct our mistakes and make it up to you. We're continuously doing adjustments and improvements on the app, especially our support services and overall customer satisfaction.