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They are very helpful through the online chat with any problems that you may have. Great features and they always are listening to feedback that you may have.
Update: Absolutely amazing team to work with! They listen to whatever problems you have and take care of it immediately. The online chat is great with it being a live person. New suggestions they take for new features. I have been on a conference call with the whole team from CedCommerce and it's simply a pleasure to work with them. If you ever have a suggestion on something to make the app better, they are always listening. :)
"Hello Artsy Niche Creations,
Thank you for sharing such golden words as this will work as a motivation for our entire team. We take pride in giving outstanding service to every customer, and we're excited to receive your compliments and appreciation.
Reach out to us whenever you need any assistance from our side!
Thank You
Team Amazon by CedCommerce!"
Easily the most helpful customer service I have ever had! Will be recommending to all my colleagues.
"Thanks for your Drink Leilo,
You are much appreciated! It's worth considering your program's experience as we always focus on reducing manual efforts to provide our clients' best experience.
We invest heavily in giving extraordinary support to each client. Our team is consistently reachable to serve you in every conceivable manner.
Continuously don't hesitate to connect with us.
Thanks & Regards.
Team CedCommerce!!"
The staff was great. The reps I spoke to were very helpful and answered all of our questions. The interface of the app is very simple and functional and has really automated some processes of our company. Now we spend less time on manual work. It is making [the problem] very simple for us. Thanks to its scheduling function, we do not need staff who work outside working hours ".
"Much obliged to you, thè fashion.
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected.
Team CedCommerce"
I don't always write review but this app , made me do it . I somehow think they set the app in sucha a way that no matter how hard you try to upload a product , you end up with errors then you are foced to contact them which give them the opportunity to tell you how they offer paid services to list products for you , so basically their support is meant to inform you that there is paid service which you should consider. Also their support takes way too long to get back to you if you contact them more than 3 times about errors they stop restgponding. No idea where they are getting all these good reviews from to be honest.
We are sorry to hear about the challenges you've encountered with our app. We genuinely value your feedback and understand the frustration you've experienced. Our goal is to provide a seamless experience for all users, and it's disappointing to learn that we fell short of your expectations.
We want to clarify that our intention is to offer both free and paid services to accommodate the different needs of our users. While our paid service is available for those who prefer assistance with listing products, we're committed to improving the user interface and uploading process to make it as user-friendly as possible for everyone.
If you're willing, we'd love the opportunity to discuss your experience in more detail and work towards finding a resolution that leaves you satisfied. Please reach out to our support team again, and we'll do our best to address your concerns promptly.
Thank you!
Team CedCommerce
The are extremely knowledgeable and patient with explaining how to connect products from Shopify to Amazon.
"Hello Old Cobblers Farm,
We always try to provide proper and instant assistance to our sellers so that don't face any kind of trouble. Great to hear such appreciative words from you.
We also appreciate that you explored yourself with the app properly.
Hope you have liked the wonderful features of the app such as Order syncing, bulk uploads, inventory management, templates, etc.
Stay connected with us.
Team CedCommerce"
I find very helpful when I have a problem using Amazon by CedCommerce. Guy was very helpful to resolve the issue I have. Thank you!
"Much obliged to you AAA Beauty,
We are glad to see your positive feedback and happy to have a superb customer like you. Our app consistently centers around automation. It effectively integrates your Shopify store with your Amazon account so that your items get listed rapidly on Amazon, and your Amazon orders are fetched consequently from Amazon account to your Shopify store.
The team is consistently available to help you.
Stay Connected!
Team Cedcommerce!!"
Customer support will help you through the whole process and help you set up everything! Highly suggest if you're a new to amazon seller that's looking for a productive integration app!
I had an Issue loading product in the beginning but initially got it taken care of. Rep helped me and stuck with me the whole way through. would recommend.
CedCommerce is a very helpful app to upload our products in amazon. The service the CedCommerce team is providing is exceptional!! I really really appreciate how they guide us with each step with great amount of patience. Keep up the good job guys. Thank you very much!!
Hello Romeo Merino,
Thank you for sharing your kind words with us here. At CedCommerce, we are passionate about providing satisfactory services to our clients.
We have provided the help sections(including FAQs, Videos, and docs) for your assistance.
We always welcome you without any hesitation, reach out to us whenever you need any assistance from our side.
Feel free to reach out to us anytime!!
Team CedCommerce
Great customer service! Helped me a lot :) It's easier to navigate now and I can now properly utilize the app!
"Much obliged to you, Have this H.O.P.E. Apparel and Gifts.
We are excited that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Our team is consistently reachable to serve you in every potential manner.
Continuously don't hesitate to connect with us.
Team CedCommerce!!"