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I just downloaded this app after having a bad experience with another app on the store, 5 minutes later I had questions and the customer service was just amazing, helped in a few minutes, the interface looks easy to use, I can't wait to upload more products this way to Amazon. Thank you!
Thanks, SmallWonderGifts, we are glad to see that you discovered our application the best solution for your business.
We welcome you being a faithful client and are glad that you shared the word about us. Being an Integration service provider, we generally attempt to decrease human efforts and automate things for enhancing your experience every time you use our app.
Please stay Connected with us! We're always here for you.
Team CedCommerce!!
Phenomenal Customer Service. Loaded the app. Had some immediate issues and had someone walk me through them in almost real time. Never had this experience with any other app.
"Much obliged to you, SaveTheDraft.
We are happy to know that you cherished your experience. We invest heavily in giving extraordinary support to each client, and we're eager to get your commendations and appreciation.
Stay Connected..
Team CedCommerce"
If I could give this app a 0 I would. After reaching out to 6 reps within the span of 4 days I was told either to update the template or I can pay them to fix it. I just felt it was a SCAM. This app doesn't have an FAQ nor does the reps honestly tell you the issue but that they "fixed it" and I would need to literally ask them a ton of times "what was wrong with it?" until they tell me the answer. I wanted to try this out for at least a week regardless of the issues I kept running into. For four days after continuously reaching out to Support my products were NEVER synced and published to Amazon. The most difficult issue was the Parent-Child Sku due to the variants I had. There's no option in this app to fix this. Unless you pay them to go in to your template and manually add it to you. And this is for a T-shirt.
Hello A Typical Nobody team,
We are sorry to hear about your experience with the CedCommerce Amazon Channel app. We take customer feedback seriously, and I'd like to address your concerns.
Firstly, we apologize for the inconvenience you've faced with our app. We strive to provide a seamless experience for our users, and it seems that we fell short in your case.
We are committed to making necessary improvements to enhance the functionality and support you receive from the CedCommerce Amazon Channel app. If you get back to us, we will surely help you.
Look forward to serving you again !!
Team CedCommerce
Some of the best most hands-on support I've had from a Shopify app team. Highly recommend this team, the app also works very well, and auto-attached Amazon products to our skus which was surprising and convenient!
Thank you VIDA Health, for leaving us such a great review. We are glad that you loved our services,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Thanks & Regards.
Team Cedcommerce!!
I've been waiting for 3 days for an answer to my request, I've been strolling from whatsapp groups to other groups. From the beginning I indicated my request And in the end: negative response, WHILE THEY KNOW MY QUERY FROM THE BEGINNING I strongly advise against.
Stores with large catalogues will have slight annoyance uploading products. There is not option to select 50+ (every product that falls under the filter) option which means you have to manually upload 50 at a time for however many pages of product you have. Customer service was good though, I had a representative respond in under a minute.
Thank you for a perfect support!!! We set up so easy in a half an hour and we did all the settings and template
Customer support was extremely helpful. Nurpur was available to assist right away and give me step-by-step guidance. I am new to selling on Amazon, but she helped with every question I had asked.
Seller support is very helpful but it feels like there are unwritten rules for the attributes that one wouldn't know while first downloading the app. Of course, support helped clear this up. I'm just glad someone was able to reach out when I needed it to help me better understand the situation.
This app was not seamless. It would not integrate amazon seller account it was focused on amazon pay. The support was horrible no one responded to my request for help