Recensioni (1.381)

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 90% delle recensioni ha 5 stelle
  • Il 3% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
21 novembre 2024

Hello, I had a wonderful support experience with Yogesh. The knowledge base and expertise he brings to resolve issues are extremely great. Thank you, Yogesh and the CED Commerce team. I have been using their flawless app with AMAZON, EBAY, and Walmart integration for 5 years, and they work magic.

Thank you
Shawn R

Buy Indasa
Stati Uniti
9 mesi di utilizzo dell’app
2 marzo 2024

CedCommerce's online assistance with syncing Shopify and Amazon was exceptional! Their team's expertise and dedication ensured a seamless integration. Their responsive communication and tailored solution to my issue exceeded my expectations! Thanks to CedCommerce!!

Re-Tail Threads
Stati Uniti
9 mesi di utilizzo dell’app
22 gennaio 2024

Very informative and helpful. Helped me upload products fom shopify to amazon very quickly. Would recommend. Friendly and knowledgable.

CogniXcite
Canada
5 mesi di utilizzo dell’app
17 maggio 2024

they transferred my products completely wrong. I am not satisfied at all, the prices and titles are completely wrong. They took additional money from me outside shopify.

Vintagepillowsstore
Stati Uniti
3 mesi di utilizzo dell’app
CedCommerce ha risposto 21 maggio 2024

Dear Customer,

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services. We are sorry to hear about your experience and want to assure you that your concern has been taken seriously.

Our team is committed to resolving your issue promptly, and we'll reach out shortly to discuss this further and find a satisfactory solution.

Thank you again for bringing this to our attention.

Best regards,
CedCommerce

Data modifica: 6 marzo 2024

I've collaborated with CED for a substantial period. While the primary application performs adequately, my experience with their additional services has been notably unsatisfactory. I expanded my engagement to include product listings, SEO, store creation, among other services. Unfortunately, I must express my profound disappointment with these offerings.

The professionals assigned to assist me, namely Praveen, Areeba, and Shruti, have not met expectations. Despite raising concerns with Praveen—who assured me of addressing and personally resolving the issues—my problems remain unattended. His reassurances often left me in limbo, with responses such as "Allow me to check with Shruti, so that I can update you," followed by no follow-up. When I sought confirmation of completion two weeks ago, his evasive replies only added to my frustration.

The subpar quality of work and frequent errors have been detrimental; a significant instance being the mishandling of one of my successful FBA products. This error resulted from an improper merging with another FBA product, which upon separation, led to it being labeled unsellable due to certain changes. Repeated requests to rectify the issue were met with protracted promises of 'looking into it,' while any responsibility for the mishap was deflected onto Amazon.

Furthermore, the grasp on effective SEO by the staff appears tenuous at best, evident from keyword-stuffed, customer-unfriendly content and the use of AI-generated images that fail to appeal or make sense. All attempts to escalate these issues to a managerial level have proven futile.

I advise potential clients to be cautious and attentive when engaging with this company, especially regarding interactions with Praveen. Initially, his focus seemed to be on providing reassurances to secure a purchase of their services, rather than ensuring client satisfaction.

As I've stated before, I've been a long-time user of their applications. However, this recent experience has definitively ended my relationship with CED. I can no longer trust them due to what I perceive as deceptive practices.

13 Moons
Stati Uniti
10 mesi di utilizzo dell’app
5 agosto 2024

sehr gute service center

Möbelmeister M&M
Germania
11 giorni di utilizzo dell’app
4 marzo 2024

The customer service experience was so helpful and I wouldn't have been able to set up my store without it.

SleepyMoo
Stati Uniti
Circa 2 mesi di utilizzo dell’app
2 febbraio 2024

Best Chat support ever! Agent solve issue asap after description was delivered. This was the best experience ever over a support chat, this is better then any AI ever will be. Thanks.

Tropical Diaspora® Records • Shop
Germania
Circa 2 mesi di utilizzo dell’app
8 dicembre 2023

DO not use these guys to help you with listings on Amazon or any marketing support. They are a fraud. I started with them Oct 24th and sent payment. Its Dec 8th now and i've lost most of the holiday shopping sales, They dont take direction very well and very messy and don't have critical thinking skills. for example, some products don't have all colors. U have to check there work with fine tooth combed, because they lack ability to think. Please do not use them for any time of help, You will be sorry

The Good Tee
Canada
5 mesi di utilizzo dell’app
11 aprile 2024

I wanted to give this app another chance after last year. we have over 100 emails and they never got us up and running.

Today I had a video call scheduled and they no showed

Luxe B Co
Canada
Circa un anno di utilizzo dell’app