CedCommerce Amazon Channel

Review of CedCommerce vs. Codisto

After more than 7 months of moving from CedCommerce to Codisto and then back to CedCommerce, I understand the complexities when it comes to integrating very complex systems. While both platforms promise seamless integration, there are stark differences that became evident throughout the journey.

Support: One of the vital aspects of any integration platform is its support team. Both CedCommerce and Codisto were commendable in this domain. However, CedCommerce had an edge when it came to their approach. They were prompt in their responses and exhibited a proactive approach by opting for meetings to resolve issues rather than resorting to lengthy email chains.

Functionality: Our primary goal was to map Shopify attributes to Amazon attributes. Unfortunately, this is where Codisto fell short. We faced hurdles primarily when it came to mapping the Parent SKU (which doesn’t exist in Shopify) with the Child SKU (Variant SKU in Shopify). Codisto’s inherent system limitations meant we had to seek other apps as workaround solutions. This was cumbersome and not an efficient use of resources. CedCommerce, on the other hand, understood these intricacies and offered a solution that was both intuitive and effective.

Overall Experience: After spending almost seven months trying to integrate our brand with Amazon via Codisto, the journey was exhausting. Thankfully, the transition to CedCommerce changed our narrative. Their agile response, combined with a robust platform that caters to specific needs, ensured that we were able to achieve our goals without unnecessary hassle.
In conclusion, while both platforms have their strengths, CedCommerce stood out as a clear winner for our specific needs. If seamless integration, excellent customer support, and tailored solutions are what you're after, CedCommerce should undoubtedly be on your radar.

Excellent support with my doubts to active my listing, the communication was great and he help me with the other issues.

Thanks.

The application has had a few small issues, but support is very good. They respond quickly and resolve issues generally the same day. Easy to work with.

Incredible service. Our team was having difficulty understanding the ins and outs of listing on Amazon, but the support team was very helpful.

Awesome help with issues I created! Very Prompt and got me back on track!
Anytime I need help, they are there to assist!

Praveen gave me great service today and he is the first person that I think really cared to help when I chatted with their support team. I am very thankful to him.
However, the app has given us nothing but issues from the first day of using it over a year ago. We have been put on probation by Amazon a number of times due to inventory levels not syncing correctly, products being listed that we no longer have in stock, and many other items. We never had issues like that with a previous provider.

Excellent Customer Service! They helped me set up my listings. They were very patient and provided step-by-step instructions.

I'd be happy to help review your integration application, CedCommerce Amazon Channel is an integration application provided by CedCommerce, a leading e-commerce solutions provider. The Features and Functionality, Ease of Use, Compatibility and Integration, Performance and Reliability, and Customer Support are top-notch. I tell you i tried Codisto and it was not worth it, But CedCommerce is really wonderful. The Support person told me about the marketing and Shopify SEO to build sales.
Seamless Integration: Customers may appreciate the ease and efficiency with which CedCommerce Amazon Channel integrates with their existing systems or platforms, allowing for smooth management of Amazon listings, inventory, and orders.
Robust Features: Users might praise the software's comprehensive range of features, such as bulk listing management, real-time inventory synchronization, order fulfillment, and automated pricing updates. A robust feature set can significantly enhance the selling experience on Amazon.

Time-Saving Automation: Positive reviews might highlight the software's automation capabilities, which can help sellers streamline their operations. This could include features like auto-listing creation, inventory

Reliable Customer Support: Responsive and helpful customer support can be a key factor in customers' satisfaction. Users may commend CedCommerce for providing prompt assistance, resolving issues efficiently, and offering guidance throughout the onboarding and integration process.

Performance Analytics: The availability of comprehensive analytics and reporting tools within CedCommerce Amazon Channel could be appreciated by users. Sellers may find value in the insights provided, helping them make

Unfortunely I have to delete this. There is no help with the chat, they are clueless. The item is listed on amazon and the app gives me an error. The app constantly gives errors on the items and won't sync. The person on chat has no idea what's going on. I gave them the item number and they're trying to work on an entirely different product. I have wasted 2 hrs of my time and when I told the person on chat, that it was the wrong product. They stopped chatting. I use to be a big fan of CedCommerce, but recently they are really going down hill. Nothing works anymore.

The app will help with getting my products uploaded to Amazon once I learn to work through the errors. The customer service chat is great. It's better than having to wait 24-48 hours for a response. Assuming my templates work as expected, I'll upgrade the rating of 3.