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Its a bit complicated to setup but once it's running it's a great service.
We appreciated the simple setup and implementation of Amazon MCF via this app. Straightforward, step-by-step process to ensure your business is ready to process orders through Amazon MCF. The team behind MCF has been top-notch out of the gate - shoutout to Justin! Overall, pleased with the app and will stay tuned for future enhancements.
SKU Mapping isn't working. I tried to reach via the support email. Can someone reach out to me to resolve this issue
Thank you
Hi Zilaya - we attempted to contact you through our support email, but have not heard back yet. Please note that to be able to map your SKUs within the MCF app, you first need to create your listings in SellerCentral and enable the products for Fulfilled by Amazon. Please do not hesitate to reach out if you have any questions and we will be happy to assist.
The App works.
But the shipping speed is not ideal while the inventory is relatively low.
Hi GKOPLUS - thank you for taking the time to leave a review. For MCF in general (not specific to our Shopify app), inbounding more inventory into our network allows us to improve our coverage to ensure we have products close to your customers. Let us know if you have any questions and we would be happy to assist.
The inventory qty is not syncing and updated,
it's showing inventory even though it OOS, I have to cancel orders
Hi miomarino3 - sorry for the difficulty, we have updated our app to resolve this issue. We also attempted to email you to help resolve. If you didn't receive it or are still facing any issues, feel free to email mcf-shop-app-support@amazon.com and we will be happy to assist.
Have it installed for about 1 week. So far no issues at all. Clean and simple. Make sure you review your inputs and double check your shipping parameters.
Glad to hear the app is working well for you. Thank you for the feedback!
There is a problem that the program cannot capture the quantity, and I can't solve it after looking for Amazon customer service. So I found the developer's email directly in the app. They dealt with my issue almost immediately, and thanks to their efforts, my sku has been able to recrawl the exact amount. At the same time, I also hope that the developer can fix this bug as soon as possible, which should not have happened. come on!
Hi EKRauto, we were happy to assist you and appreciate the review!
With MCF we leverage our nationwide inventory at Amazon's fulfillment centers so customers get their orders delivered faster. MCF saves us time and money by automatically sending our Shopify orders, and means that orders are always fulfilled whether or not we're in the office.
I have been using this app for about a month. It’s amazing because I’m able to connect my Shopify orders to the Amazon distribution centers. I love it!
We appreciate the feedback!
So far...pretty flawless!!
-Can see that orders are accepted/rejected MUCH faster
-It "appears" that orders are shipped faster by Amazon- as the early metrics suggest
I have been using the native Shopify MCF connection for about 4 years. Did the job pretty well with no major problems - and was FREE. Was about to migrate to a PAID MCF app, when I heard the Amazon was publishing an MCF- Shopify app. After using this for quite a few orders, everything is working very well - and again it is a FREE app.
One bonus is that when a single order is split into different shipments, this app NOW handles seperate tracking numbers in the same order. That means the customer is updated in knowing the different tracking numbers. Thus, support queries received about "where's the rest of my stuff" are pretty much eliminated.
Keep this app working flawlessly, and make improvements pls.
Thank you for your review and glad to hear the app is working well for you! We are continuing to work on additional improvements - stay tuned!