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If I can give this ZERO STARS I would. These people are glorified THIEVES! As I was learning how to use APPS on SHOPIFY, I TRIED their service and NEVER USED IT AGAIN! The Charge was coming in as SHOPIFY so I didn't notice it and these SCHEMERS are refusing to refund me. If this happens to you just file a claim with your bank because thankfully there's protections against fraudsters like this!
This is a totally unfair review from the folks at mindeyesusa.com.
They used the app to import and sync a large number of products from Amazon. And kept the app installed for many months.
We made it clear that we incur daily charges for syncing the products. As a result, we are unable to issue a refund in this case.
They have been abusive in their communication, as evidenced by this review. We have highlight the case to the Shopify team for investigation.
Thousands of merchants have put their trust in our app. Shopify audits it on a regular basis. There is no possibility of fraud.
Our website is being taken down for multiple DMCA violations due to Amazon Affiliate web pages added through this app.
We use the official Amazon API to import product information. As Amazon affiliates have the right to use materials made available by Amazon as mentioned in the Operating Agreement. It is 100% legitimate.
I have emailed you more information on this but haven't received any reply.
All these sync features do not work. I use the app to present ptoducts and drive customers to amazon via affiliate links. The prices stay the same since imported and never update. I paid for the so called "auto sync", and it does not work as well. Support says ot only works when the user adds product to cart, but this is NOT A REAL TIME SYNC! Besides, I do not use he add to cart feature, so in plain words, I am misleading the customers with different prices from Amazon and I am risking customer trust and also closure of my amazon affiliate account. BIG DISSAPOINMENT, I am uninstalling TODAY!
This is an unfair review by folks from CREATIVETECH.
Our team emailed them multiple times explaining the situation and clarifying the feature, yet we have not received a response. We have been given a negative review for no fault of ours.
If you want to speak to us, you may reach our team at support@spreadr.freshdesk.com and we will be there to answer right away.
They charged me the next month I deleted the app, BECAUSE I COULD NOT FIND ANYTHING USEFUL, and refuse to issue a refund. I feel so ashamed to get charged for getting nothing. STAY AWAY FROM THAT APP.
The app is working good if you work just with one Amazon country. But if you think to work with more than 1 Amazon country, think twice. It offers that It makes geo-localizing and directing the customers to the related country page but in the end, your product prices on your web page are not changing according to the country. And this can drop your amazon Affiliate because the product prices on your web site and Amazon prices are not the same. Also, the app is not working simultaneously with Shopify when you make some editing on your Shopify products. I am deleting or editing my products on Shopify, they are still on the App.
"best app. made great impact to my store
thanks for your great advice " <~~ yeah right don't type my rating for me . refund my 25$ for bulk products which never worked also Shopify flagged all my products.
You might be lucky and not get banned from Amazon. I wasn't. Never made a single sale but Amazon has banned my account and so far has not even responded to any of my attempts to communicate with them. Be warned!!!!
I tried import from Amazon. Their image quality is terrible!! They cant give support for AMAZON IMPORT " button after I deleted the APP, I contacted the support, but they didn't help me out.
Though we apologize that you have had a less than perfect experience with the app your review about the customer service is blatantly false.
Our team went the extra mile to customize the app for your site vintagepillowsstore.com and enabled the importing of handmade products. We have the entire trail of emails and chats to prove how our team responded to each of your queries. Many a time you have threatened us for giving a 1-star review and demanded solutions within 1 hour.
As soon as you messaged us for low-quality images we forwarded the query to our tech team to get it resolved. We take pride in helping our clients to our best abilities.
We strongly believe that the review is misguided and it also does not reflect well on your store vintagepillowsstore.com.
Keeps saying invalid
This app does not meet the Amazon Affiliate requirements because it forces a fixed price onto the products in violation of the TOS . Buying the higher priced level to "sync" the products still does not meet Amazon requirements. This app caused us to lose our Amazon Affiliate account.