Arvostelut (251)
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Luokituksen mukaan
I'm getting token error and I can't get any support.
This review from the team at SonicSavvy appears to be unfair, as we investigated the issue immediately after your message and responded back. The problem has been fully resolved, and the app is now running smoothly for all users.
Our team emailed them multiple times, yet we have not received a response. We remain fully committed to providing a reliable, high-quality app experience and are always here to help whenever you are ready.
If you want to speak to us, you may reach our team at support@spreadr.freshdesk.com and we will be there to answer right away.
This app does not allow us to select the correct plan. It displays a 7-day trial option, but when we click to install and start the trial, it immediately forces us to purchase a $5 subscription plan. No plan details are shown during the purchase process.
I have been regularly charges despite my attempt to unsubscribe from the application again and again !
Please do something related to this. **
Its been frustrated to see the charges again and again.
I was affirmed that a credit note was given last time but I see their is a new charge this month as well.
Please reply to me as soon as possible !!!!!
This review from the team at Canada Book Store appears to be unfair, as we have already taken all necessary steps to resolve the concern and have responded multiple times without receiving any follow-up from your end.
We completely understand how unexpected charges can feel frustrating, and we want to reassure you that we have been proactive throughout the process — including issuing a credit and requesting the necessary invoice screenshot to verify the latest charge. Unfortunately, we haven’t received any reply from you to complete the resolution.
We remain fully committed to providing a reliable, high-quality app experience and are always here to help whenever you are ready.
Given the facts and the steps already taken, we believe the review is based on a misunderstanding and does not accurately reflect the situation — nor does it positively reflect on your store, maplestripes.com.
crashes alot
Thank you for taking the time to share your feedback. We’re truly sorry to hear that you experienced crashes while using our app.
Please note that we investigated the issue immediately after your message and responded within minutes. The problem has been fully resolved, and the app is now running smoothly for all users.
We take great pride in providing a reliable and high-quality app experience, and we’re always here to help if you run into any issues in the future. Please feel free to reach out to our support team anytime — we’d be happy to assist you further.
Thank you for your understanding, and we hope you’ll continue enjoying the app.
Most traffic today is Mobile, this app doesn't provide deep linking meaning most of your traffic won't convert as their links will open in browser not the amazon app.
Thank you for your honest feedback — we truly appreciate you taking the time to share your thoughts.
You're absolutely right that mobile traffic plays a huge role, and deep linking into the Amazon app can help boost conversions. Spreadr uses standard Amazon product URLs with your affiliate tag, and we rely on the mobile operating system to open these links in the Amazon app if the following conditions are met:
- The Amazon app is installed on the user’s device
- The user hasn’t disabled deep linking
- The Amazon app for that region supports deep linking (most do)
However, Amazon does not provide a guaranteed or official method to force app-opening behavior across all devices and regions — this is a limitation that affects all affiliate tools, not just ours.
It’s also important to note that we’ve never claimed or advertised deep linking support in our app listing or documentation. So while we understand your frustration, giving a 1-star rating for a feature that was never promised is a bit disappointing — especially when many of our users rely on Spreadr for its core features that continue to work reliably.
That said, your input is valuable, and we’re always looking to improve. If you have suggestions or need help optimizing your affiliate setup, we’d love to assist — feel free to reach out to our support team anytime.
I get direct orders to my store instead of directing customers to Amazon when some changes occur on amazon.Amazon listing goes out of stock and i get order to the store and have to refund customer and have stripe charges. Support didn't help. I have 5 orders for above 200$ and had to refund
(View On Amazon) Button not working. Whenever I click save, the (View on Amazon button) still remain at (Add to Cart)
It was great until Amazon shut it down
We noticed that you are not using tags associated with your store ID in any of the Amazon Special Links you have created on your websites. In addition to this, you do not have valid Amazon Special Links in any of your sites and thereby, we are unable to determine the source of traffic.
As a result of this decision, we are unable to approve your application and have closed the account under which you had been temporarily approved. Please review the Associates Program Operating Agreement and the Participation Requirements for more details:
http://affiliate-program.amazon.com/gp/associates/agreement
You are free to reapply to the Associates Program at any time, but we recommend doing so only if you intend on creating Amazon Special Links containing the tag IDs associated with your store on the websites you have listed for review. You can apply here:
http://affiliate-program.amazon.com/gp/associates/join
I cant remove "view on Amazon" button after I deleted the APP, I contacted the support, but they didn't help me out.
Thank you for taking the time to leave us a review. We sincerely apologize if you’ve had a less than perfect experience with us.
There seems to be a misunderstanding. Our support team replied within 15 minutes to your email. We provided you a couple of options to remove the 'View on Amazon' button. Additionally, we offered to remove the integration code for you so that you don't have to worry about it. We haven't heard back from you.
If you want to speak to us, you may reach our team at support@spreadr.freshdesk.com and we will be there to answer right away.
I tried import from Amazon. Their image quality is terrible!! They cant give support for AMAZON IMPORT " button after I deleted the APP, I contacted the support, but they didn't help me out.
Though we apologize that you have had a less than perfect experience with the app your review about the customer service is blatantly false.
Our team went the extra mile to customize the app for your site vintagepillowsstore.com and enabled the importing of handmade products. We have the entire trail of emails and chats to prove how our team responded to each of your queries. Many a time you have threatened us for giving a 1-star review and demanded solutions within 1 hour.
As soon as you messaged us for low-quality images we forwarded the query to our tech team to get it resolved. We take pride in helping our clients to our best abilities.
We strongly believe that the review is misguided and it also does not reflect well on your store vintagepillowsstore.com.