レビュー (144)

総合評価
4.8
評価レベルごとの件数
  • 評価の87%は5つ星です
  • 評価の10%は4つ星です
  • 評価の3%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年1月22日

Appalling support. Over a period of a week sent numerous questions to support and not one replied to.

For what its worth my questions were regarding the reports. They all focused on "top 10" of "top" performing pages etc. There seems to be no way of getting any deeper level of reports?

There doesnt appear to be any kind of filtering options and basically incredibly limited.

I could be wrong - but dont think so -and maybe this is why they couldnt be bothered to reply?

Who knows but I am not waiting to find out as I dont want to pay a years subscription to such a limited app with such appauling back up.

Richards Guitars Of Stratford Upon Avon
イギリス
アプリの使用期間:6日
GroPulseが返信しました 2024年1月24日

We're genuinely sorry to hear about your experience, and we appreciate you bringing this to our attention. We have responded to your inquiries sent to richard@rguitars.co.uk, but it appears that our responses may not have reached you.

We understand the frustration that can arise from communication challenges, and we sincerely apologize for any inconvenience caused. We're committed to resolving this matter promptly. We've sent another email to richard.rguitars@gmail.com. Kindly check your inbox, and feel free to reach out to us there.