Attrac Popup, Announcement Bar
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While the pop-ups look nice and the application functions well, there is a distinct lack of ADA accessibility compliance. When the ADA issues were raised with support staff, we were told that solving this problem was not in their roadmap for this year and that if we wanted them to prioritize fixing the accessibility issues, we'd need to upgrade to a much higher tier (more $$$). As ADA compliance lawsuits are increasing in frequency, I'd caution against installing this on your Shopify store.
The support sucks. I told them the app is not working after the 7 day trial. My customers are not getting the code after visiting my site! No responded. If they charge the 8.99. I will dispute it since I am not getting what's promised to me!!
We're sorry to hear you had a bad experience with our app. We checked our system and confirmed that we replied to your first support inquiry immediately. We've also reached out to you several times since your review. We want to resolve any issues you're experiencing, but we haven't heard back from you. We look forward to hearing from you so we can address your concerns.
This app was bugging (the bar kept moving all over the page as i scrolled) so i deleted it, thing is, IT'S STILL STUCK ON THE PAGE. I installed to get rid of it, NOW THERE'S TWO BARS STUCK ON MY PAGE. STAY AWAY - TERRIBLE APP.
We are sorry to hear this! Your bar kept moving with the scroll because this is an option you've chosen in the app. You can delete or create multiple bars with our app; therefore, you've seen two bars in the same page. We've already sent you an email to see if you need any help to set up your bar.
Could be one in few, but nothing in the app's interface worked.
I was only able to change what the text said, and nothing else.
I tried several times and different browsers. - Ben
We're sorry for this inconvenience. This is not common and we never had this issue before, we would like to investigate this and help you solve the problem. Our technical team sent you an email to follow up on this.
Simply Does Not Work. Total waste of time!
We're sorry to hear about your experience. Our technical team would be happy to investigate the specific issue and resolve it for you. They can also assist with setting up your campaigns. We've reached out to you via email and look forward to your response.