AOP+ Easy Print on Demand , Počet recenzí: 171
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Does not provide tracking for shipped orders. When contacted about it they simply closed the ticket. No tracking means that customers will be inquiring about where their orders are and leaving me with no information other than estimates which leave a poor customer service feel.
Hello, We are very sorry about this. Currently, our tracked shippings are UK and US, we are still looking for a courier partner that we can use to track the shipments for us that will not cost a lot to our APP users. We appreciate your feedback. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Do not do anything with AOP! I ordered my sample more than 1 month ago and I have never received more impossible to have a tracking number because according to them it does not work in Canada!
I asked to be refunded because I never received my sample and more news from them!
Their deadlines are not any quicker than doing business with distributors in China directly and besides I think their suppliers are there.
You will lose time and money with them!
Hello, We are very sorry about this. Currently, our tracked shippings are UK and US, we are still looking for a courier partner that we can use to track the shipments for us that will not cost a lot to our APP users. Our production is in London, and we do not outsource anything from China. We appreciate your feedback. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Wanted to use as found product options interesting. But... No response to multiple emails. Tells me how little support I will get in future. Can't find tracking info in app. No reply to inquires about that. Sample arrived very poorly printed with stains on it... Sadly removed app. I just don't have time for these kinds of issues. Do better!
Hello
Thank you so much for the review and I am so sorry for the bad experience. Our support team try to reply emails on 24 to 48 hours. If you can please send us email on help@aop.plus we can try to investigate the late reply issue and quality issue. We are here to help.
We love you.
Uygar and AOP+ Team
very long turn around times and quality of hoodie and printing is terrible. can't recommend this app.
Hello, I am sorry for this issue, we have improved our process and service with our new AOP+ APP. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Incredibly frustrating to deal with. Cannot get correct answers from the
very limited support and they are in absolutely no hurry! This is costing us a lot of money now as we cannot fulfil sold orders.
Thank you for providing your review, This feedback helps us a lot to know where to improve and where to focus more, so we can provide our APP users the best service we can. Our customer support team is now available 24/7 to help you out with your needs you may reach them at help@aop.plus
Getting an error message when attempting to log into the app, I can't even log in to get started. Egads.
Hi
I am so sorry to hear that you having problem with AOP+. I have tried to reach you 3 times about the problem you are facing to ask some screenshots but no respond. I wish you could contact us before leaving feedback but that is all fine.
We are happy to listen and understand what problem you had with the app. Please contact us.
Uygar and AOP+ Team
i used this app it is horrible man ,i order the sample no idea when will it come it is almost 3 weeks now and when contacting support ,take for ever to answer and when finally answer keep asking same question over and over ,i will take that app out of my store as soon as i get the order and refund for the money i have in my wallet
Thank you for providing your review, This feedback helps us a lot to know where to improve and where to focus more, so we can provide our APP users the best service we can. Our customer support team is now available 24/7 to help you out with your needs you may reach them at help@aop.plus
This app is the worst that I have used. I open the product menu to look for items but found none. No apparel, shoes, pillows. All I saw was a button that said "Start designing" #@&%@ What! Start designing what? I saw no product to start designing on.
I am sorry to hear about this, to start using our AOP APP, you just need to download your artwork and create your 1st collection, if you do not have any ready artwork yet you may use any image to upload, after doing this it will show all the available products AOP is offering, you can check around the product details on each item. I have attached a video to help you out to start with the AOP APP
https://aopplus.freshdesk.com/support/solutions/articles/77000273207
We have help articles here to guide you with our AOP APP: https://aopplus.freshdesk.com/support/home
If you need further assistance, our customer support team are always happy to help, you may reach out to them at help@aop.plus
Looks like scamer, pushed his dropshipping leggins on your store, no adress on side, no app shown on etsy if you give them access.
Hello, We are sorry to hear this review. We believe the feedback is a bit unfair but we respect your opinion, we are a legit company and we would not have this APP here in Shopify if we were not, Etsy has a different integration and we just have expanded to Etsy. If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus
Nearly impossible to figure out how to integrate. Not intuitive in any way.
Lost our business.
We are very sorry to hear about this, If you need anything our support team are available 24/7 to help, you may reach them at help@aop.plus