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Apliiq does great with communication. Their chat customer service is how the work gets done. Thanks Apliiq
Thank you so much for leaving a review. Live chat is exactly how we get things done, but don't hesitate to book a call with us. We love to connect with partners!
My entire business product catalogue is built on Apliiq. Sure, it seems scary to be so dependent on an external party, but even if you have the capital to build up a basic infrastructure to get started, you're likely spending a lot of time and money to do so.
That being said, the team at Apliiq is good at communication. You can contact them via email, live chat, or setup phone meetings and that does help reassure the fact that a business can be so reliable on one vendor.
The Shopify integration is pretty good. It was difficult to envision how exactly it worked without actually getting some orders. But, once you produce some products on Apliiq site, as long as you have everything set up as instructed, it flows right in. And what's great is when you get an order, again, as long as you follow the instructions (like only clicking fulfill on the Apliiq website), then the rest of the fulfillment process is ALSO automated, including sending your customers a tracking number.
There are a few things I wish Apliiq could do better. On average, fulfillment of my products are between 1.5-2 weeks, which, realistically I think is not bad... but when your customers are expecting Amazon speed for everything, it plays a factor.
I also wish there was a better way to integrate their production schedule and estimated delivery dates into my store. So my customers will know upfront before ordering, when they might get their product. Maybe I missed a tutorial, but I was not able to set this up.
Overall, I chose Apliiq over other POD clothing brands because I value quality of my product, which is a direct reflection of my brand. There are times where things aren't perfect, but they don't hesitate to admit any errors they've made and remediate in a timely fashion.
Thank you so much for the amazing review and wonderful suggestions, so glad we partnered up to create super high quality products for your brand! Stay in touch and looking forward to building in the new year.
Best,
Your Apliiq Team
We've been using Apliiq since we launched AKI and they have been nothing less than professional. The integration with Shopify has been flawless and we havent had any issues at all. We highly recommend the team and Apliiq!
Thank you so much for leaving a review. It's been such a fun adventure supporting the growth of Aki the label. Super congrats on all your success thus far.
-Your Apliiq Team
I can't speak high enough about the team at Apliiq. Their customer service is quick, polite and always looking out for you. On top of that, their product is top of the line. Looking forward to continuing my brand with such a great team!
Thank you so much for leaving a review.
The Apliiq team truly cares about helping your brand create amazing products and grow!
Look forward to supporting your store!
Best,
-The Apliiq Team
Absolutely loved my designs from Apliiq!! They did a phenomenal job!! Highly recommend! The customer service is amazing as well, assisted me as soon as possible whenever I had a question! Superb Job, well developed team!!!
Thank you so much for leaving a review, our team's look forward to supporting your brand!
-The Apliiq Squad
Excellent and personable customer care received by Pete, who took time out of his busy day to chat to me online, helping me better understand the application's features, and walking me through some best practices for smoother sailing.
Great service by any means, highly recommend!
Thank you so much for the review.
Apliiq's team of apparel experts is standing by to help you bring your vision to life.
Best,
The Apliiq Team
Best POD company hands down. I needed a very good print quality for my clothing line and I didn't know much about Print-on-demand services and technology. So I created an account, and the Apliiq crew was right there chatting with me and answering all my questions. Not only that, but they went above and beyond to make sure I was happy with all my sample orders. When you work with Apliiq, you're not just a number, you matter to them. So far I've mostly talked with David and Kim, and they are AMAZING ! I genuinely like them and they offer a top tier customer service. By the way, I really recommend using Transfert printing because the colors are simply vibrant and very beautiful! If you are looking for the best Drop Shipping company, stop looking... YOU FOUND IT ! :D
Thank you so much for leaving a review! Glad you discovered our transfer printing which expertly simulates screen printing results! So glad you got to connect with our US based customer service crew, who are all apparel experts!
Your Apliiq Crew
I am more than thankful with Apliiq Team. They are by far the best supplier/business partner I've had. Every time I need help or guidance with something they have been there to support every part of my projects and I really appreciatte each one of the Apliiq members that make this possible. Big Thanks to Kim, Atiya,David and Aron for always being so patient, kind and willing to help!
Thank you so much for leaving a review. The Apliiq team prides itself on providing excellent support and products for growing and established brands. We are so happy to partner with you on your brand.
All the best from your Apliiq Team
I've had a fantastic experience with this company and can't recommend them enough. Their customer service is top-notch, truly going above and beyond to ensure satisfaction.
My customers have been impressed with the quality of the products, which speaks volumes.
There was an instance where a customer accidentally provided an incorrect address, and the team was prompt and proactive in addressing and rectifying the issue.
What sets this brand apart for me is the breadth of customizable options they offer—surpassing other providers like Printful. This added flexibility is a game-changer. I strongly recommend giving them a try; they've earned my trust and loyalty.
And the software is SUPER easy you to use. I put off using a drop shipping because I thought the learning curve would be too much. Lol
Thank you so much for leaving a review!
We strongly recommend that folks just starting out reach out to our CS team. The Apliiq platform is truly focused on apparel and fashion products, so it works a bit differently from other pod vendors.
Our friendly CS team can work as an extension of your team to help you source products, sample your designs, and get the app installed and working seamlessly.
The best news is; it's simple to get a hold of the Apliiq team via live chat or booking a quick call!
Look forward to connecting again soon,
-Your CS Squad
As a small business that just launched in November 2023, we chose Apliiq because we liked the variety of apparel options, private label, and ability to print on demand.
From the initial phone call with David S. through the ongoing support email and calls we've had when needed, the customer service has been OUTSTANDING.
We are extremely happy with not only the support, but if we've had any minor print issues, they've quickly handled them and clearly communicated the timeline for reprinting.
Apliiq offers small business owners peace of mind by providing quality products and customer service. We especially want to say "thank you" to David S. for his friendly, helpful advice and support.
Laine and Lori, co-owners
Louie Blue | louieblue.com
Hi Laine and Lori,
Thank you so much for leaving a review, so glad you've gotten to connect and work with David from our CS team! Look forward to helping your brand grow.
Best,
The Apliiq Team