Apliiq ‑ Print On Demand , 485件のレビュー
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I contacted the support team of this terrible service !!! One of the employees started the correspondence with insults! He thought that I would not understand the meaning of this word. He called me a bastard! They do not fulfill the orders I paid for! I have been waiting for 3 months! I have screenshots of the correspondence with this * employee *. I will never use your service again! You are terrible! Because of you, I have a bad feedback as buyers did not receive orders!
This review was left at the height of the pandemic and is not representative of how Apliiq does business.
Peter and Kim and the rest of the team are absolutely amazing. This is the true definition of a partnership. Their customer service team has been extremely helpful with the launch of our store. They are patient, caring, compassionate, and understanding. They have an outstanding selection of products. I cannot even begin to explain how exceptional their app and customer service is when you're working with them. I would definitely say that they've built our trust while launching a clothing line during a pandemic and we look forward to building a deeper relationship over time.
I was so excited when I saw that they had the options for pocket shirts, hoodie liners, custom branding, and the fact that they had a timeline attached to each order..... AAAAAAAND after many many days of transferring all my products to them everything basically fell apart. Nothing is being delivered, over 2 months for something to even get shipped!!! I lost so much money and customers and my brand was hurt because of this... no answers from their team that was relevant, just random "we're doing our best"nothing practical at all! no timeline on when the issue will be fixed, and rude team!!!!!! I switched all the orders into a different provider, and the difference is insane! I don't care about selling pocket t-shirts anymore if all ill get is bad reputation. This was the most stressful time of my business, and all caused by them. DO NOT INSTALL!
This review was at the height of the pandemic and is not representative of how Apliiq works today.
DO YOU WANT A SUCCESSFUL CLOTHING BUSINESS? USE THESE GUYS!!!! OMG, they exceeded my expectations by sooooo much! I have custom woven labels and the most detailed embroidery pathces. they have a line of clothes which are AMAZING for streetwear brands such as mine.
Thank you so much for the AMAZING review, we are happy to support and be apart of your clothing line.
The app is pretty intuitive and the support team is great. Pete L. was able to assist me with some tweaks to our designs and the order fulfillment has been painless thus far.
I just got off the phone with Peter Lamb and he solved every issue I had. Apliiq has elevated all of my designs to a new level. I recommend anyone who wants to personalize their brand, use Apliiq. Peter explained everything in great detail and did what was necessary to get to the solutions.
Hey HŪMN ['lē·ague]-
Glad we got some time to speak on the phone and resolve all of your questions and concerns. We look forward to continuing to support your brand and that you appreciate all the extra branding opportunities we provide for your brand.
-The Apliiq Team
Extremely slow processing times. I have customers who ordered over a month ago and still have not received their products. This is very bad for business. I would not recommend using them unless you don't care about wait or processing times.
This review is from the height of the pandemic and is not representative of what partners should expect today.
so far i have customer canceling orders due to 4 weeks behind and delivery date keeps pushing out more each week, i called customer service and it sound like they're working from out of the car. Sucks cause i had high hopes and i got my name on this marketing i been doing that seem to now get a bad rep due to the lack of professionalism on Apliiq's part.
Thank you for taking the time to leave a review.
We have attempted to communicate to all partners that orders are delayed between 3 and 6 weeks, my apologies if that information didn't make it to you before getting started working with us.
We are making investments in production facilities, equipment, and team members and look forward to returning to our sub week turn time for orders.
Due to the pandemic all of our customer service team is currently working remotely, and we are the first to acknowledge that it creates some outcomes that are less than having staff in an pure office environment.
The best way to get a hold of us is via live chat on our website, where we are available M-F 9-5pm PST.
Best,
-Ian Gruber
CEO
I just started using this app for my high quality apparel. I don't have too much experience yet, but I love the fact that they have more stylish/better quality garments than other apps. I rated 5 based on their customer service which is great. Their tech needs a bit work compared to others, but I am OK dealing with it considering their service.
Great experience overall making our first batch of hoodies! There was an issue with file size / image quality on our end & Pete from Apliiq was prompt to hop on a call & fix everything. Customers are loving the prints and the hoodie quality. Quick support & easy to use website. Happy to be working with the team! Thanks y'all!
Thanks for reaching out. We are always happy to troubleshoot issues with selling partners to ensure you get the products your brand needs! Look forward to supporting your store.
-The Apliiq Team