Apliiq ‑ Print On Demand

The app is not user friendly. Adding multiple variants to a product is a process. If you ever download the app and try, you'll see what I mean. I was just trying to start to make some Made in the USA products for my store with them. They offer two products only that are Made in the USA (a hoodie and a T-Shirt). I made a Hoodie with a design that looked great when creating the product but then I pushed it to my store and the mockups had half of the text blurry despite me designing the Hoodie with an image in line with the specs. I then reached out to customer service via their chat and got someone by the name of KIM. She couldn't have been more warped. She was an air head. I'm not being mean either. To put it lightly, she was the absolute worst customer service representative I have ever dealt with in the 3 years my business has been opened. Rather than address my questions, she went off on a tangent even telling me NOT to produce a lot of products at first and that their mockup images are "corny". LOL... what type of company has a worker telling fairly new customers to NOT design a lot of products and that their mockups are corny when they are blurry? Instead of saying we are working on pushing out better mockups or maybe the design is off somehow and you didn't know it and offering to walk me through how the mockups can be better, she just essentially told me to place sample orders to generate business. I said, why would I do that if they might be blurry prints. That's the whole point I reached out to them in the first place. Just terrible. Fire Kim. Get better customer service. Offer more Made in the USA products, Have a more user friendly and functional platform that actually pushes mockups to stores just as they look up on account creation. There is nothing defamatory about this. Everything I said is totally accurate and true. They went from having a customer who was going to increase business with them to completely turning me off entirely to the app/company. Good job Kim. SMH. Of course Apliq then follows up by writing an essay trying to negate all the truth I told in my review even propping up the terrible customer service agent. Unreal! I never asked for your advice about how many products to push to my store. That's the whole point. I wasn't even talking about that...scatter brained company. Sorry but that's the truth. Moving on... Maybe they will get better in a few years or something and I'll forgive, forget and try them again then but for now..not a chance.

Pete Lamb Looked out for me and answered all of my questions and got me set up right! Everything my company needs in one location! I appreciate you guys! IF you are starting an apparel company.. THESE ARE THE GUYS YOU NEED! Happy to help them grow as I grow!

wondering why nobody is speaking on the shipping times. Or should I say production times. They note delays 3 weeks due to COVID, currently I have 5 orders over 40 days, 4 still in production and 1 hasn't even started production yet. The one that hasn't started production was ordered first. Glad I tested the app with my friends buying from my website before actually opening. Quality good, selection great but production time is the worse. If it wasn't for production time, they would get 5 stars easy.

Unfortunately, the reviews are correct about the bad customer service... what a waste of what could be a good company but with poor staffing.

The idea of this company is great. Definitely an excellent way to get a clothing line off the ground for little to no money. Two complaints about the app though: 1. There seems to be no order in which shipments will go out. You would think they released orders chronologically (orders that were placed first were also shipped first—not the case!) 2. (The biggest one for me) This company seems to have major issues maintaining adequate inventory of the garments. Frequently I will have customers place orders only to get an email from Apliiq that the product is out of stock (at which point they will suggest an alternative option—many times in a totally different color. If the customer wants a black hat, no a purple hat will not suffice). I would say this happens on about 25% of my orders. Far too high to just brush off as a “sometimes” or “occasional” problem. I asked Apliiq to be updated on inventory status of items that are in my store, so I could make products available accordingly, and they said this is something they cannot do. Very frustrating. Summary being, I like everything about this company a lot. The quality is there. If they could just hold more inventory and release orders chronologically it would be perfect!

I recently ventured into the Print on Demand (POD) world with Apliiq, and it has proven to be an excellent choice. I highly recommend Apliiq to any entrepreneur considering POD.
Pete, the manager, was instrumental in my experience. His expertise shone through as he patiently answered all my questions and walked me through the ordering process. Pete's guidance made everything seamless.
I ordered a sample from Apliiq, and it was perfect. The quality exceeded my expectations, and I received numerous compliments on the final product. Apliiq's user-friendly platform and impressive customization options allowed my ideas to come to life effortlessly.
Whether you're a seasoned entrepreneur or new to POD, Apliiq, with Pete's expertise, is a solid choice. Thanks to the entire Apliiq team for a smooth and successful POD journey!! Looking forward to doing a lot more busy with them.

Great Company, I have used them for 2 months and they are very good with quality and reprinting any mistakes made as well as fixing issues that arise. The only issue is their customer service response time. No phone number to call, and their online service can take up to a week to hear back.

Solid customer service, products are great, the embroidery on our products was really well done and the ability to do private labels is awesome.

Customer service (Peter) was great and able to handle my situation !!! Would be 5 stars if they could spend processing up faster !!! .. Will update soon as my situation is complete !!!

Fantastic range of products and branding/labelling options set apliiq apart from other POD services. No other companies offer anywhere near the level of customization to make your brand feel legit. They are always adding new options too.

Customer service is also great, in my experience they've been super helpful and quick to get in touch if not immediately available on the chat feature.

Not 5 stars because print quality is not as good as some other POD services. its not quite as bold and vibrant as it could be.