Apliiq ‑ Print On Demand

Apliiq is great and makes creating and dropshipping very easy and streamlined. Growing my business has been much easier with them aswell.

I had great expectations for this energetic, young company, but I'm pulling the plug, and here's why:

1. Lagging Fulfillment and Turnaround Times: The fulfillment and turnaround times were nothing short of disappointing. Countless frustrated customers bombarded me with questions about the whereabouts of their orders. Despite Apliiq's claim of a two-week average turnaround from door to door (still too long), it often stretched to three weeks. At this rate, you risk losing your valued customers, mind you, this is during the less hectic months. I shudder to think what chaos the fourth quarter and holiday season timelines would bring, with a potential wave of irate customers left waiting for their t-shirts.

2. Customer Service Requires Urgent Enhancement: While customer service is somewhat acceptable, it desperately needs improvement. Live chat is agonizingly slow, and email responses are no better. Waiting for a 48-hour turnaround is common, and sometimes I had to send two or three follow-up emails to address a single issue.

3. Mistakes and Blunders: Yes, we all make mistakes, but Apliiq's frequency of errors and the timing of these mistakes is simply unacceptable. Several of my customers received soiled shirts, one received an unraveling shirt and a few received the wrong shirt. The process itself is part of the problem - Apliiq orders the shirts from vendors/wholesalers only after your customers have placed their orders. So, if one of those shirts is defective (which can be often) I'm sure they just print and ship that dirty shirt. An unwieldy business model at best. What are the alternatives? Apliiq suggests pre-purchasing printed shirts from them, so they can ship out quickly. But at that point, why even involve them? The ENTIRE allure of on-demand printing is to avoid such complications!  Alternative #2, Apliiq suggests allowing them to print on ANY shirt they have available and if anyone knows anything about t-shirts, they know that they vary wildly in quality and many of them stink!  

Declining Quality: I periodically ordered sample shirts from Apliiq to check my designs and received shirts with designs printed crooked and poorly printed. My theory is that they're onboarding way too many new shops and can't cope with the volume. And who pays the price? You, as your hard-earned customers walk away.

I had high hopes for Apliiq, but ultimately, they fell short. The team is undoubtedly kind-hearted, but they urgently need to overhaul their processes and logistics. Rapid expansion at the cost of small businesses like ours leads to dissatisfied customers and disappointment. If you're considering Apliiq for your t-shirt shop, think twice.

Best quality prints, best customer service, 5 stars all around! I have already made a ton of sales and just started!

Great products, comfy threads, helpful support team. They can pretty much do anything you need, you just need to reach out and connect directly with them and they'll be responsive. Good place for POD with nice products, but make sure you stay in touch in case they have alterations or adjustments to your orders.

amazing at helping with any issues

I highly recommend that you go with apliiq for your Print On Demand apparel solution! I have nothing but nice things to say; everyone at apliiq is super helpful and kind. You can source all sorts of apparel, good brands like BELLA+CANVAS, Econscious and others, and apliiq's work is top-notch. When you need help, they are there for you. They bring the human element back to an increasingly digital world. Their services are DTG, screen printing, embroidery, patches, appliqué (aka "cut and sew"), private labels, neck prints (labels), and woven labels. Special thanks to Ian and Kim for all of your help! Looking forward to working with apliiq for years to come!

Love these guys! They always help whenever there may be an issue, the quality of their products are TOP NOTCH! highly recommend

I looked everywhere for a POD partner who offered high quality apparel and am so glad I found Apliiq! They have a great variety of high quality streetwear and hats for my store. They have a thorough design process, quick turnaround times, and great customer service! Highly recommend!

Integration works beautifully, and Apliiq is one of the best printing providers I've dealt with. They're super nice, understanding, and really a pleasure to work with. Thanks.

I was having issues with my artwork uploading too small onto their products, and I could not figure out why. I set my Illustrator file at the max size at 300 DPI. I sent them my file and they were able to figure out where I was going wrong during exporting and they sent me step by step instructions on what to do. They resolved my issue! Excellent response time and great customer service! I have not printed with them YET, but just from their catalog alone, they have OUTSTANDING selections and the services that they offer are amazing!! I did my research on all of the POD companies out there, and this one is BY FAR the best one I have found as far as everything they do and what they offer. Can't wait to start printing with them!