Avaliações (498)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 86% das classificações são de 5 estrelas
  • 3% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 8% das classificações são de 1 estrelas
2 de dezembro de 2022

Kim and Elena are the best! Super helpful & so responsive helping with anything we need via calls & chat. Products are awesome, custom branding options fantastic. Would recommend!

Sappy Apparel
Estados Unidos
2 months usando a aplicação
Questão respondida por Apliiq Inc 15 de dezembro de 2022

Kim & Elena are the BEST, so glad you had an opportunity to connect with them. Also thank you for leaving a review.

Apliiq's entire customer service team is here to help your brand create and deliver premium apparel products. It's so much more than just a "shopify app" it's a team of people committed to helping your brand get off the ground.

17 de abril de 2020

SO great if your just starting out with a brand and want a professional brand feel or just want to customize pieces. Very easy to use and their team is awesome!

ÜPHORIC
Estados Unidos
About 2 months usando a aplicação
9 de dezembro de 2020

I paid to have a private label; however, this company does not deliver on their promises. You cannot get answers through their customer service or their owner. They just have excuses and no solutions. (the owner answers specific questions about order issues by saying, "sorry, the POD business is just not perfect"). I am not looking for perfection, just a little visibility, and support when things do not go right. A promising company, but they just do not have it together to support other businesses. I am constantly having to approve substitutions, follow up on delivery timelines, and even ask if something is ever going to be sent out. They are way overwhelmed and are not doing anything about it that makes a difference to your end customer. I get angry customers directed at me, and I have no answers because I cannot get the owner to give me solutions. They have 6 complaints with the BBB and are not accredited. Do your own research. https://www.bbb.org/us/ca/los-angeles/profile/clothing/apliiq-inc-1216-567722

Three Lines Co
Estados Unidos
Over 3 years usando a aplicação
Questão respondida por Apliiq Inc 9 de dezembro de 2020

Hi Shelly,

Thanks for the great feedback.

I am so sorry you are selling joggers that are currently out of stock, as we have indicated a few times via customer support.

We don't carry stock in every product at our facility and we rely on manufacturer's and distributors in certain scenarios.

When out of stock issues happen, we email our partners and let them know with recommended substitutions.

Since you are aware of this situation, you may want to stop selling those products in your store. If you continue to sell them, you will certainly have to work with your customers about how best to proceed.

My deepest apologies, but when these situations happen, we can cancel those products, substitute them, or wait for the items to be back in stock. Unfortunately, we cannot fulfill products that aren't currently in stock.

Also, we don't use the BBB, instead we ask customers to reach out to us directly so we can work to resolve any issues, like most other POD companies. ;-)

https://www.bbb.org/us/ca/chatsworth/profile/printers/printful-1216-703448

Keep spreading positive vibes & stay human,
-Ian

20 de fevereiro de 2021

Since my business has been using this company it has been nothing but a transparent relationship with great customer service if you just in business and needs an ideal business partner I recommend them,

DAY ONES CLOTHING LLC
Estados Unidos
About 2 months usando a aplicação
Editado a 29 de abril de 2020

Peter Lamb is a great customer service rep, he is on top of his game answering my questions and offer solutions as well.

One Above Performance
Estados Unidos
About 2 months usando a aplicação
2 de março de 2021

I used this company to start my first online store. I literally found out about them on YouTube watched a couple videos and my store was up and running in under 50 days. I love how easy it is to navigate the site, the customer service is very good and responsive! The only thing I can think of improving is a bigger selection of apparel to choose from for different seasons.

ALXNDR MARC. ®
Estados Unidos
About 2 months usando a aplicação
22 de dezembro de 2022

Kim was so helpful today, so far my experience with them has been positive and I reached to many clothing companies, especially in my country and Apliiq has been the most positive.

The Shogun Brand
Catar
About 2 months usando a aplicação
13 de julho de 2020

Slow service & never any communication. I have 3 orders that are all more than 30 days old, I have sent 7 (yes SEVEN) messages and have yet to receive a response to ONE. Every order that I have keeps getting pushed back. This is not a partnership, but a business that takes your money and hides. I have removed all of their products from our website and would recommend that anyone thinking of using them, look for alternative providers.

Paisley Tiger
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Apliiq Inc 28 de fevereiro de 2023

This review was left during the height of the pandemic during an eCommerce crunch and is not representative of how Apliiq does business.

9 de julho de 2020

Peter and Kim and the rest of the team are absolutely amazing. This is the true definition of a partnership. Their customer service team has been extremely helpful with the launch of our store. They are patient, caring, compassionate, and understanding. They have an outstanding selection of products. I cannot even begin to explain how exceptional their app and customer service is when you're working with them. I would definitely say that they've built our trust while launching a clothing line during a pandemic and we look forward to building a deeper relationship over time.

xoMTG
Estados Unidos
About 2 months usando a aplicação
25 de agosto de 2020

I contacted the support team of this terrible service !!! One of the employees started the correspondence with insults! He thought that I would not understand the meaning of this word. He called me a bastard! They do not fulfill the orders I paid for! I have been waiting for 3 months! I have screenshots of the correspondence with this * employee *. I will never use your service again! You are terrible! Because of you, I have a bad feedback as buyers did not receive orders!

nerdyroom
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Apliiq Inc 28 de fevereiro de 2023

This review was left at the height of the pandemic and is not representative of how Apliiq does business.