Apliiq ‑ Print On Demand , 490 avaliações
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I just got off the phone with Peter Lamb and he solved every issue I had. Apliiq has elevated all of my designs to a new level. I recommend anyone who wants to personalize their brand, use Apliiq. Peter explained everything in great detail and did what was necessary to get to the solutions.
Hey HŪMN ['lē·ague]-
Glad we got some time to speak on the phone and resolve all of your questions and concerns. We look forward to continuing to support your brand and that you appreciate all the extra branding opportunities we provide for your brand.
-The Apliiq Team
Extremely slow processing times. I have customers who ordered over a month ago and still have not received their products. This is very bad for business. I would not recommend using them unless you don't care about wait or processing times.
This review is from the height of the pandemic and is not representative of what partners should expect today.
so far i have customer canceling orders due to 4 weeks behind and delivery date keeps pushing out more each week, i called customer service and it sound like they're working from out of the car. Sucks cause i had high hopes and i got my name on this marketing i been doing that seem to now get a bad rep due to the lack of professionalism on Apliiq's part.
Thank you for taking the time to leave a review.
We have attempted to communicate to all partners that orders are delayed between 3 and 6 weeks, my apologies if that information didn't make it to you before getting started working with us.
We are making investments in production facilities, equipment, and team members and look forward to returning to our sub week turn time for orders.
Due to the pandemic all of our customer service team is currently working remotely, and we are the first to acknowledge that it creates some outcomes that are less than having staff in an pure office environment.
The best way to get a hold of us is via live chat on our website, where we are available M-F 9-5pm PST.
Best,
-Ian Gruber
CEO
I just started using this app for my high quality apparel. I don't have too much experience yet, but I love the fact that they have more stylish/better quality garments than other apps. I rated 5 based on their customer service which is great. Their tech needs a bit work compared to others, but I am OK dealing with it considering their service.
Great experience overall making our first batch of hoodies! There was an issue with file size / image quality on our end & Pete from Apliiq was prompt to hop on a call & fix everything. Customers are loving the prints and the hoodie quality. Quick support & easy to use website. Happy to be working with the team! Thanks y'all!
Thanks for reaching out. We are always happy to troubleshoot issues with selling partners to ensure you get the products your brand needs! Look forward to supporting your store.
-The Apliiq Team
I had several questions so I reached out to Peter at Apliiq. He was very helpful. Being new he answered the questions I had and also advised me of things I didn't know about.
When pursuing our goal to launch our brand, a few months ago, we were novice to the world of Print on Demand and eCommerce. We were also reluctant, until we discovered the Apliiq/Shopify integration. Apliiq offers a wide range of tutorials and content, on their website, that has made us well informed users, quelling that trepidation we initially faced, when starting.
Since we began our journey, we have booked a "New Partner Introduction" and "Plan Your Next Collection" calls with Apliiq experts. In addition, we have had several live chats and corresponded with Apliiq experts via email and telephone.
The team at Apliiq has always been more than happy to assist and provide us guidance related to Apliiq; and specific topics germane to how Apliiq and Shopify interface.
In a most recent correspondence with Apliiq, I ordered a product via dropshipping. Due to the low resolution of the file, the design did not appear as expected. I reached out to Apliiq and explained the situation, and Pete from Apliiq, called me personally and offered a courtesy remake of the product design.
Pete was also gracious enough to take time and discuss the details of the artwork approval process. This was very helpful refresher.
We've also ordered "samples" through Apliiq, and the quality of the design/print and private labels have been excellent!
We look forward to continuing our business partnership with Apliiq, and are confident this partnership will continue to be successful and create successful experiences.
Thank you Apliiq for all that you do!
Most Sincerely,
Lamonte
Whatever Wear Apparel Company
Apliiq loves connecting with our selling partners to discuss their brand, product recommendations, and all things eCommerce & fashion. We consistently hear from our selling partners that our experience and expertise in apparel is unmatched in the POD space, which shouldn't be surprising, because Apliiq only does apparel, but we do it right. 😉 The Apliiq team looks forward to connecting in our next meeting. Until that time, best of luck with your online store!
Recently had a great experience with Pete from Apliiq! He was able to catch some mistakes on my part prior to printing! His attention to detail literally saved me the trouble and money.
Thank you!
Thank you so much for leaving a review!
The best part about using the Apliiq app is access to the Apliiq customer service team. These folks are apparel experts and can help you with basic questions, design advice, manufacturing strategies, or ways to improve your results to get what you need. INDISPENSIBLE if you aren't a manufacturing expert!
Look forward to supporting your store,
-The Apliiq Squad
So far I’ve had a great experience...the quality of my products are awesome; I just wish that the shipping time was faster. I don’t want to lose current or future customers due to the slow shipping process. Otherwise, I think does a great job!
They have many items and look very good. I emailed them twice and haven't gotten a response, which is making me semi-skeptical about moving forward with them.
3 stars for their incredible customization and options (would be ten if they had better customer service.)