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I recently had an outstanding customer service experience with Apliiq, thanks to the Manager of Customer Success named Pete. He was incredibly attentive and helpful throughout our interaction, demonstrating both professionalism and friendliness. Pete understood that I had a deadline to meet and worked diligently to help me find a solution that would allow me to meet it.
I had an error with the woven label I had purchased. Pete acknowledged the mistake and assured me it would be corrected. Although fixing the error wouldn't be possible in time for my deadline, his understanding and dedication to resolving my concerns left a lasting impression.
One such example involves my logo colors, which are black and gold. While it may seem obvious that printing the black color onto a black shirt wouldn't show up well, Pete astutely pointed out that we could use white as an inverse color, thus providing a suitable and visually appealing solution. It was oversite on my part but I appreciated the fact that Pete pointed this out to me.
What truly sets Apliiq apart is their customer service, professionalism, friendliness, and courtesy. Pete made me feel valued and heard, and he even encouraged me to reach out to them if I ever need assistance in the future.
I cannot recommend Apliiq and Pete highly enough. Their unparalleled commitment to customer satisfaction and the exceptional service they provide make them a top choice for anyone in need of their services. Give them a try, and you won't be disappointed.
Thank you so much for leaving a review!
There are many place to print shirts, Apliiq is where you build your brand.
There are subtle apparel branding strategies to produce high quality products more cost effectively. The Apliiq squad is expert in helping your brand tap into these strategies to create better products.
Look forward to helping out with future collections!
Best
-the apliiq team
I'm new to Apliiq and I'm loving the service. I receive sample shirts back usually with in a week. Quality is great and customer service is terrific. Keep up the good work!
So glad to hear you are enjoying the Apliiq service. Keep sending those orders!
Talk soon!
The product variety and quality is terrific. The range of products you can create is broad. Customer support is responsive. If there is an issue...they fix it. Sophisticated app and fairly easy to use. And the team backs you up if you need help navigating their platform.
Hey Kozmoco-
Thanks for taking the time to leave a review!!!
Glad to hear you appreciate the products that we can private label for your brand. We are committed to providing a place for fashion entrepreneurs to thrive and printing more than simple shirts and hoodies is essential!
Wishing you the best,
-The Apliiq team
I have been extremely pleased thus far with the seamless functionality of the app. Customer service is exemplary and they are prompt to address then resolve any issues or simply just answer questions. It’s been a pleasure to work with Apliiq thus far.
Thank you for your review!
great customer service & they offer the best color selection of all the drop shipping I've seen!! definitely would recommend.
Thank you for your review. Apliiq has spent a bunch of time an energy curating the best selection of apparel products on demand for your brand. The entire "print on demand" space can be so much more than a t shirt and coffee mug!!! Happy to share the vision and the journey with great stores like yours. ♥
-The Apliiq Team
Stellar Customer Success team, especially Peter Lamb. I'm just launching my brand and I appreciate the care and respect given to me, even on small orders while I get off and running. Thank you, Peter! I'm really excited about the possibilities w/the Apliiq app on Shopify!
Thank you for leaving a review! Appreciate it.
I had a customer that never got their package and Aplliq covered the cost and sent my customer another order, completely righting the situation and making everyone happy it was awesome! great customer service and ill be using them for awhile
Thank you so much for the review. Our deepest apologies about the shipping snafu, but happy we could get this corrected for you and your customer.
The company itself is just so smart for private branding your clothing brand. Also with this feature you can dropship and it such a life saver. Makes the whole process automatic and easy for the designer! ALSO NOTE RUMORS of CUSTOMER SERVICE BEING BAD IS FALSE. They are just working hard to expand and become a bigger and better company.
This app is very intuitive to use. The people that make it work are very user friendly and are eager to help make things easier. I would recommend this app to anyone looking to establish a clothing brand. I couldn’t ask for a better team.
Kim and Elena are the best! Super helpful & so responsive helping with anything we need via calls & chat. Products are awesome, custom branding options fantastic. Would recommend!
Kim & Elena are the BEST, so glad you had an opportunity to connect with them. Also thank you for leaving a review.
Apliiq's entire customer service team is here to help your brand create and deliver premium apparel products. It's so much more than just a "shopify app" it's a team of people committed to helping your brand get off the ground.