Crisp ‑ Live Chat & Chatbot

Crisp ‑ Live Chat & Chatbot

Piano gratuito disponibile. Prova gratuita di 14 giorni. Possono essere applicati costi aggiuntivi.
Valutazione (4,7)
Recensioni
Sviluppatore

Elementi chiave

Ideale per il tuo negozio
  • Funziona con i temi più recenti

Informazioni sull’app

Lanciata

16 dicembre 2022

Lingue

Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. ungherese. Italiano. Giapponese. Olandese. Polacco. Portoghese (Brasile). Portoghese (Portogallo). rumeno. russo. Turco e Cinese (semplificato)

Funziona con

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Centralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.

Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store. altro
  • Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
  • Easy AI bots to Human handover to offer best of both worlds
  • Dedicated FAQ page builder that combines with chatbots
  • Chatbot builder with pre-built scenarios that helps solving customers' problems
  • Install Crisp Live Chat & Chatbots on Shopify in 30 seconds

Prezzi

Prova gratuita di 14 giorni

Puoi ricevere addebiti esterni da Crisp separatamente rispetto alla fattura Shopify. Scopri di più

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/mese

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/mese

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Basic

Gratis

  • 2 Seats
  • Live chat
  • Shopify data synchronization
  • Mobile apps
  • Contact form

Pro

$25/mese

  • Everything in Basic
  • 4 seats
  • 5 000 contacts
  • Unlimited History
  • Messenger
  • Emails
  • Slack
  • Pro-rated fees are charged once the trial has ended

Unlimited

$95/mese

5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request

  • Everything in Basic and Pro
  • 20 seats
  • 50 000 contacts
  • Chatbot
  • Knowledge base
  • Live Translate
  • Pro-rated fees are charged when trial ends

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

19 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 5% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 5% delle recensioni ha 1 stelle
Data modifica: 15 marzo 2023

Works like a charm.
Easy to install and set up (barely 2 minutes), I'm still discovering all the capabilities but damn it goes well!
You can customize the chatbox in few tweaks to match it with your store theme.
The best feature to me is that I can apply tags to my customers to offer them the most dedicated and customised selling experience, matching their needs and anticipating their behaviour.
I will ensure to connect all my social accounts and create a help center to get a seamless messaging experience.

Definitely a go-to app if you want to step up the CX of your store

Marave Clothing
Francia
13 giorni di utilizzo dell’app
Crisp ha risposto 16 marzo 2023

Hey there,

Thank you very much for your nice words, we're glad to see you're happy with the product we are building.

Also, we'd love to get your feedback after you use our product intensively. Feel free to get in touch with our support team at any time 🙏🏼

17 gennaio 2023

I have only had this app for 30 min and can already tell it is going to be my go-to chat application for my website. Everything I have been looking for is here.. Thank you!!

AVRG
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Crisp ha risposto 16 marzo 2023

Hey there!

Happy to see you feel the simple and clean user experience we're trying to create in the CX platform industry.

If you have any feedback or improvements to share with the team, feel free to contacts us 🙏🏼

22 febbraio 2023

Great app! Fast customer service. Might need some fine tuning in making it more easier to understand the overview of the interface / user-journey. Otherwise great app. Would recommend

vapegeek
Danimarca
Circa 3 ore di utilizzo dell’app
Crisp ha risposto 22 febbraio 2023

Hey,

Antoine, CMO at Crisp here. Super happy you reverted back your review, I'm still happy to offer a free onboarding call to get you ready to create a best-in-class customer experience for your company.

Ping me at support(@)crisp.chat

Regards,

21 luglio 2023

The application is really easy to setup compared to other solutions we have tried. UX is great and lot of documentation to make the experience easier. Plus Crisp team is really reactive and friendly :)

Obsidian Piercing
Francia
6 mesi di utilizzo dell’app
Crisp ha risposto 24 luglio 2023

Super pleased to see you're having fun with our live chat and chatbot for Shopify store. We're working hard to make these helpdesk articles a true help so thank you for noticing it 🙏🏼

16 marzo 2023

J'utilise Crisp avec Juliette depuis plus d'un an. Tu peux y aller les yeux fermés, le top selon moi. J'avais une autre solution dans ma start-up précédente & tout est plus simple & efficace ici. (en bonus, l'équipe est réactive et nous a accompagné pour rendre le support + performant)

Juliette
Francia
6 mesi di utilizzo dell’app
Crisp ha risposto 16 marzo 2023

Hey there,

Happy to make it easy for online merchants in France to improve the way they are doing customer service 🙏🏼

We strive to make customer service human so your feedback means a lot to us, thank you 🥹

Regards,

Informazioni sull’app

Lanciata

16 dicembre 2022

Lingue

Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. ungherese. Italiano. Giapponese. Olandese. Polacco. Portoghese (Brasile). Portoghese (Portogallo). rumeno. russo. Turco e Cinese (semplificato)

Funziona con

Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, Instagram

Sviluppata da Crisp

Informazioni su Crisp

Valutazione media: 4,7

Crea app per l’App Store di Shopify da 1 anno

Assistenza

Invia un messaggio

support@crisp.chat

Questo sviluppatore non offre assistenza diretta in Italiano.

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