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Funziona con i temi più recenti
Informazioni sull’app
Lanciata
16 dicembre 2022
Lingue
Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. ungherese. Italiano. Giapponese. Olandese. Polacco. Portoghese (Brasile). rumeno. russo. Turco e Cinese (semplificato)
Categorie
Chat , Gestione ticket assistenzaFunziona con
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramCentralize channels, gather teams, and synchronize e-commerce customer data, all in one platform.
Crisp is an e-commerce helpdesk that helps small and medium-sized online stores around the world instantly connect with buyers or prospects who are waiting for help. With its rapidly evolving suite of tools, Crisp helps Shopify store owners navigate the omnichannel revolution thanks to chatbot, live chat and other dedicated e-commerce features. Take advantage of chatbots, live chat, and other features to create the perfect experience for your e-commerce store.
- Centralize 12 channels - emails, live chat, Instagram DM, Messenger, Phone, ...
- Easy AI bots to Human handover to offer best of both worlds
- Dedicated FAQ page builder that combines with chatbots
- Chatbot builder with pre-built scenarios that helps solving customers' problems
- Install Crisp Live Chat & Chatbots on Shopify in 30 seconds
Prezzi
Puoi ricevere addebiti esterni da Crisp separatamente rispetto alla fattura Shopify. Maggiori informazioni
Basic
Gratis
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 /mese
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Prova gratuita di 14 giorni
Unlimited
$95 /mese
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Prova gratuita di 14 giorni
Basic
Gratis
- 2 Seats
- Live chat
- Shopify data synchronization
- Mobile apps
- Contact form
Pro
$25 /mese
- Everything in Basic
- 4 seats
- 5 000 contacts
- Unlimited History
- Messenger
- Emails
- Slack
- Pro-rated fees are charged once the trial has ended
Prova gratuita di 14 giorni
Unlimited
$95 /mese
5$ per 10 000 contacts, 10$ per additional agents, 55$ for dedicated Email IP, Enterprise plan available on request
- Everything in Basic and Pro
- 20 seats
- 50 000 contacts
- Chatbot
- Knowledge base
- Live Translate
- Pro-rated fees are charged when trial ends
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
21 recensioni
ei pysty poistaa
Utilisateur de Crisp Live chat depuis maintenant plusieurs années pour notre e-commerce Panda Tea, je ne peux que les recommander !
L'application nous a permis d'améliorer l'expérience client, augmenter notre taux de conversion et réactivité grâce à leur application performante et simple d'utilisation.
L'équipe Crisp (en plus d'être très sympa) est disponible et continue à faire évoluer leur application ! Bravo !
Hey there,
Thank you for taking the time to leave a good review, happy to see our customer service app has helped you to scale your conversion rates and customer experience.
Being a Crisp user for 6 years, your review means a lot to us :)
Regards,
Excelente App!
Tengo más de 2 años utilizando esta plataforma. En mi experiencia es la App que tiene más canales de comunicación para integrar.
Su chatbot es algo complejo de configurar, sin embargo tienen un equipo de soporte te brindan ayuda muy pronto y realmente te solucionan cualquier problema. Adicional, están abiertos a recibir comentarios y mejoras en su plataforma
Hey there!
Thank you very much for sharing your feedback about our Shopify app for customer service 🙏🏼
We're aware of the complexity of the bot builder and are working on a new version that will be live very soon :)
I'll get back to you once it's available for beta testing.
Thank you for using Crisp ✨
Antoine
J'ai choisi Crisp depuis le lancement il y a plus d'un an de notre e-shop chez Gibus Cycles. Objectif : rassembler nos différents canaux de communication et disposer d'un véritable helpdesk tout en étant capable de nous suivre dans notre croissance. App desktop et mobile stable et réactive. Support présent et plus que compétent. Allez-y les yeux fermés pour une solution de messaging au rapport qualité/prix imbattable.
Thank you very much 😍
We work hard everyday to bring an affordable helpdesk to online merchants so reading reviews like that makes us very happy!
Regards,
Crisp surpasse de loin nos précédents outils de gestion de la relation client (Zendesk puis Intercom). J'ai notamment été bluffé par le niveau d'intégration de Crisp avec tous nos outils digitaux (Shopify, Aircall, Klaviyo), le helpdesk super facile à customiser, la possibilité de piloter et optimiser la productivité de nos opérateurs avec le bot et enfin la contribution directe à l'amélioration de notre taux de conversion e-commerce grâce en particulier au paramétrage de triggers indexés sur nos campagnes d'acquisition. Un must à tarif super compétitif !
Informazioni sull’app
Lanciata
16 dicembre 2022
Lingue
Inglese. Danese. Tedesco. Spagnolo. Finlandese. Francese. ungherese. Italiano. Giapponese. Olandese. Polacco. Portoghese (Brasile). rumeno. russo. Turco e Cinese (semplificato)
Categorie
Chat , Gestione ticket assistenzaFunziona con
Zapier, Make.com (ex integromat), Aircall, Slack, WhatsApp, InstagramSviluppata da Crisp
Informazioni su Crisp
Valutazione media: 4,5
Crea app per lo Shopify App Store da 1 anno
2 Boulevard de Launay, Nantes, 44100, FR
Assistenza
Invia un messaggiosupport@crisp.chat
Questo sviluppatore non offre assistenza diretta in Italiano.
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