Searchspring

Searchspring has significantly improved our customer experience on our website. From robust filtering solutions to seamless search functionality, we couldn't be happier with our decision to implement it. We particularly appreciate Searchspring's effective communication, ensuring prompt responses whenever needed.

Searchspring has been an incredible and powerful tool that powers both our search and merch onsite. Implementation was really seamless and the ongoing tech & account support is fantastic. The dashboard is super easy to use and provides really helpful insights and reporting, that help us keep track of trends & search results to better optimise our onsite experience.

It has also immensely improved ...

Searchspring has been an amazing app for our store!! It's really optimized our user experience on our website. Searchspring powers our website search, merchandising, filtering and cross-sell.
They made onboarding super quick and easy. They also help us strategize and revise now that we are live. Their technical support is also always willing to lend a hand and continuously work even outside of ...

Searchspring was a game changer for our website. We use Searchspring to power both search and collection pages. The team has been wonderful to work with both in implementation and as an ongoing partner. Their implementation team matched our site design so you can't tell what is the Searchspring app and what is our site. Searchspring gives us so much more control over search results, allows us to ...

The whole implementation team and account support after launch have been exceptional. I love using the product and am very happy with the support we receive on an on-going basis with whatever questions that come up.

Searchspring is by far the best solution we have found for offering truly helpful search in our Shopify store. They offer features you would expect like auto complete and auto-correct as well as displaying relevant or related terms for any given search. But they also offer a full suite of merchandising features and full control over your search results. They give you great analytics that allows ...

Searchspring emerged as our top choice after evaluating numerous search providers, offering unmatched search refinement capabilities and the best customer support which we soon came to experience ourselves.

It enhances site navigation and product discovery, significantly improving the shopping experience for our customer. The support team's readiness to assist with any issue sets Searchspring ...

After an initial good start with Searchspring, I cannot recommend them at all. I recently waited over 6 weeks for a response to a helpdesk ticket that was never resolved and then was told that going forward, it shouldn't take more than 3 weeks to get a first response for help.

For 2K a month, I would expect to be able to to send 2-3 tickets to a helpdesk a year and get a timely response.

I was ...

Searchspring enhances the customer experience on your storefront. Searches are flawless. The support team is always quick to answer questions and provide support.

Searchspring is genuinely an e-commerce game-changer! Making search and merch optimisations is incredibly efficient, and the level of personalisation is great. The powerful product recommendation engine has also contributed direct uplift to the business. The support team & CSMs are amazing to work with. Couldn't be happier!