Canali di vendita | Design del negozio | Ottimizzazione delle vendite e delle conversioni | Assistenza clienti
Apple Business Chat

Apple Business Chat

da Shopify

Let customers contact you directly in Apple’s Messages app

4.0 stelle su 5(42 recensioni)
Gratis
Aggiungi app

Better customer relationships

Respond to questions as customers shop or keep them engaged after they've left your store.

Let customers reach you easily

Leverage the power of Apple’s Messages app, used and trusted by customers worldwide.

Make sales directly in chat

Share products and discounts and let customers checkout quickly with Apple Pay.

Su Apple Business Chat

Apple Business Chat is a powerful new way for customers to connect with you. Customers browsing your store can use Messages to contact you using their iPhone, iPad, or Mac. With Apple Pay, customers can even complete purchases seamlessly from within Messages.

Customer messages are managed in Shopify Ping, which is available on desktop or through the free Ping mobile apps. Ping lets you manage all your conversations in one place and share products and discounts with only a few taps.

With Shopify and Apple Business Chat you can:

  • Add and customize a Chat button on your online store
  • Add your logo and custom color so that customers have a branded experience in Messages
  • Allow your customers to ask product and support questions using Messages on their iPhone, iPad, or Mac
  • Respond to inquiries in real-time using Shopify Ping
  • Specify business hours and an expected response time
  • Send product recommendations, discounts, and draft orders in chat
  • Allow customers to checkout with Apple Pay without leaving Messages
  • Fulfill Apple Business Chat orders from Shopify
  • Track Apple Business Chat sales using your sales channel overview and Analytics pages

Eligibility requirements:

  • To use Apple Business Chat you must have an online store
  • Apple Pay must be enabled on your Shopify account
  • You must use Shopify Ping on your desktop (shopifyping.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Si integra con

  • Ping

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Prezzi

Gratis

4.0 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.
  • 5 stelle su 5
    Il 48% delle recensioni sono di 5 stelle
    (20)
  • 4 stelle su 5
    Il 17% delle recensioni sono di 4 stelle
    (7)
  • 3 stelle su 5
    Il 14% delle recensioni sono di 3 stelle
    (6)
  • 2 stelle su 5
    Il 5% delle recensioni sono di 2 stelle
    (2)
  • 1 stelle su 5
    Il 17% delle recensioni sono di 1 stelle
    (7)
Visualizza tutte le 42 recensioni

Le recensioni più recenti

The Lash Tea

Voto
5 stelle su 5
Pubblicate
26 marzo 2021

I used this app to help me better connect with my customers and I think this is very helpful and should be used on all websites.

Risposta dello sviluppatore

26 marzo 2021

Hello The Lash Tea, thank you for the fabulous 5 star review!

I can't agree more! We think all websites should have Apple Business Chat too. I'm so glad to hear that ABC is helping you connect with your customers. I hope the conversations lead to conversions!

All the best in your future success!

Kind regards,

Ruby C.
Senior Support Specialist - Ping

Brand Fashion Retail

Voto
5 stelle su 5
Ultima modifica
23 marzo 2021

I used this apps to stay in contact with custom and communication with other merchants to see act of app.

Risposta dello sviluppatore

26 marzo 2021

Hello Brand Fashion Retail, thank you for the 5 star review!

Glad to see you are using the Apple Business Chat app to communicate with your customers. As you continue to use the app, if you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

The Flair & Natural Co

Voto
1 stelle su 5
Pubblicate
11 marzo 2021

It keeps saying that there's an error with my Business Chat account without telling me what the error is. Also there's nowhere for me to get support on the issue.

Risposta dello sviluppatore

15 marzo 2021

Hi The Flair & Natural Co, thank you for taking time to leave a review.

I'm sorry to hear that you've had difficulty setting up Apple Business Chat in your Admin. I will be following up with you directly via email to see if we can resolve the issue you are experiencing.

If you ever need any help, have questions or feedback, feel free to reach out to our team via the support link in the app, or directly at ping@shopify.com.

Kind regards,

Ruby C.
Senior Support Specialist - Ping

Visualizza tutte le recensioni