Appointment Booking — Bookeasy

This app has great functionality but disappointing customer support.

For some reason, the app stopped working only for my BEST SELLING product. I don't know how long the issue has been affecting my store and I don't even want to imagine how much money I've lost because of this issue!
I was wondering why I was having a very low sales day and it was not until a customer finally reached out because she couldn't set the date for the appointment because the widget never stopped buffering that I realized what was going on!
I tried everything on my end, cloning the appointment and deleting the one that wasn't working, creating one from scratch, adding the product to an appointment that was working, but nothing worked.

Then, I sought support from the app and realized they don't even have live chat. You send your inquiry and they respond via email whenever they want. THAT IS EXTREMELY DISAPPOINTING.

So here I am now: losing money, still waiting for them to respond, and taking a look at other apps available on the app store.

I have been using Bookeasy for 1 week, but the technical support has been wonderful. I was looking for an app that would allow me to use line item properties alongside bookings and this one has been everything I dreamed of. Shoutout to Rahul and Kavishan for being my best store collaborators.

I got some issues with the app & had to schedule a consultation. Rahul was very helpful with helping me navigating & fixing the issues. The app is relatively easy to use and effective for my store.

Annie was wonderful to deal with. I installed the app pretty seamlessly, though there were a few customisations that i wanted to take place on the store.

After a call with Annie, she quickly opened a ticket for the tech team to action my requests and edit the booking flow to be as per my request.

Really appreciate the effort the team went to :)

I want to extend my heartfelt thanks to Rahul for his prompt and efficient assistance in editing the format to my exact specifications. His help was invaluable and truly appreciated. The app itself is superb and has proven to be incredibly useful. If you're looking for an app to manage event appointments and other similar needs, I highly recommend it.

One of the standout features of the app is its excellent customer service. The team at Hulks is highly knowledgeable and responsive, ensuring that any issues are swiftly resolved. For instance, I recently encountered a problem with event registration. Thanks to Rahul and the expert team, the issue was quickly addressed and fixed, allowing me to proceed without any further delays.

Overall, my experience with Hulks has been exceptional, and I am confident in recommending it to others who need a reliable and efficient event management solution. Thank you once again, Rahul, for your outstanding support and for making my experience with the app a positive one.

Rahul is really helpful and resolved my problems with the scheduling button really fast. Would recommend anyone who wants to integrate a booking system into their website.

Very easy to use and customer support excellent

Dhina was very helpful and gave his time to help me with my set up. I recommend the service provided to anyone who is having trouble.
Thank you very much

had an issue with the page, after contacting the team, my problem was solved immediately

I love this app! It is easy to use and whenever I get stuck I can talk to a real person! Sudan was extremely helpful and solved my issue in 2 minutes. I love that we can make course schedules and multi day appointments!