Easy Appointment Booking , 272 recensioni
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Easy Appointment Booking is honestly one of the best apps you can add to your site for your booking needs. If you're contemplating between this app or any of the others, stop your search! Of course, each app has its own limitations, but Easy Appointment Booking's features take the cake! I will also mention that they have an impressive UI that won't throw off the look of your website, and the app design itself is quite easy and impressive. In the last week or two, I've spoken with some of the most helpful support team members ever. Qalvin, Ray, and Joy have answered every single one of my tedious questions about how the app works, workarounds, issues, and even opportunities for improvement. These guys have taken the time to throw together a Knowledge base for customers using the app, so we have somewhere to go to to find examples and answers to questions. I haven't had a chance to use the team member app yet, but the fact that it is available is amazing! I had concerns with employees viewing financial information about my store, and a separate app that my employees can use completely solves that! I'm seriously impressed. There's an option to check in visitors and manage bookings on the go as well! Any issues I've had with the app have been addressed, provided a workaround for, or solved in about 48–72 hours, which is quite impressive. This app also works with POS systems, which is a major plus!!!
excellent customer service even with the free plan!
I've just started with Easy Appointment, and I can honestly say the customer service is second to none. Ray was not only helpful and attentive, but he went the extra mile to be sure I met my timelines. I am so grateful. Thank you, Ray!
Thank you
So glad you are a customer of ours, we sincerely appreciate the review!
After using three different booking apps over three years, we've found our long term solution with Easy Appointment Booking. It's as if they've taken a thousand businesses' wish lists and turned it into an app, while somehow keeping it simple and intuitive. Our winery has a busy tasting room with multiple experiences that we are able to keep running very smoothly thanks to the customizability of the app. The absolute best part of our experience though has been the level of support and engagement we see from the development team. They are responsive, friendly and always eager to help. Lastly, the amount of work they do integrating new functions, tidying up existing ones and searching for ways to make the app better has me convinced that the best is yet to come.
We're so glad that the app suited your wine tastings! It's been a pleasure connecting with you and making the app better. Reach out anytime, thank you for the kind review!
This app is spectacular and a total game-changer for my small business. The tech support was FABULOUS!
Great app and great service as well!
We had a small glitch with our scheduling and were able to get immediate help from the chat bot. However, it couldn't solve our issue, so we asked for an agent and almost immediately got attention. They said it could take some time to get the problem reviewed and fixed, but our agent and the IT team were really fast and we didn't lose any business. Strongly recommend EAB for their product and the fact that they stand behind it and put their customers first. A rare commodity these days despite every companies marketing hype. They do it!!
Thank you for the kind words, we're glad we were able to help out so quickly! If you need anything else, please reach out any time, we're happy to help.
Easy setup, helpful support. Very straight forward process.
Very intuitive and in depth booking service. Would easily recommend!