Appointment Booking App ointo

I love working with this company. Very communicative and will assist anyway they can. Their app is user friendly and easy to use. They work very hard to give the best customer service. I love them and highly recommend them!

I've been using this app for over two years and have seen the updates that they have implemented, they are constantly improving. I'm extremely happy with their response time. I always have many questions because of the type of service we offer and the customer service really cannot be beat. As a small business myself, I love knowing that there is a small team of people who care on the other end. If you are looking for a simple booking system, who provides amazing customer service, then this is the app you need.

I've launched workshops for my business, and this app is working great for getting bookings. I had something I wanted updated (from the default), and they made the update on the backend the same day I requested it. The only thing I wish could change is that if you enable people to join a waitlist, your customers get charged right away - evidently this is because of something on the Shopify checkout process, so can't be changed (at least not with my lack of IT skills). Overall though, it's pretty easy to use once you get through your first one and figure it all out.

Great support and even though functionality is not always exactly how I would like (it's about 90% there though!) they are open to making changes quickly when needed.

I'm very happy with the support I receive from the team, and the constant updates they provide to improve the app. It feels like they listen to our needs and feedback and update things quickly!

The app was an amazing help to the business and their team is such a big help in the best way possible.

Works great for our appointment needs and the customer service is excellent! App is easy to use and setup, works great and looks good on our store front. Easy for customers to make appointments and all the notifications we receive work well too. Would recommend this app to anyone needing appointment availability in their store.

If you are looking for an all encompassing easy booking system you have come to the right place. As an absolute computer geek I was able to implement most of it myself and if I didn't succeed I could put in an online call just a 30 min later. They took over my screen and at 5 min everything was fine. My booking app turned out to be too small and the person from App ointo immediately suggested himself to adjust this incl my branding colors. So they really think along and adjust where needed. There are also a lot of features in it like workflows, notifications,change language,.... In short, a booking system that includes everything with top service and for free!

Have developed a need to setup appointments for new services I offer. I tried a half dozen solutions and settled here. Very full featured, easy install on web site, especially with it being applicable to 2.0 Themes. Having the Custom Questions with the ability to add prices was a real help.

The application works well with most of the common settings easy to understand. Like many of these apps, especially the 'Available Time' setup is a little tedious but with help I now understand how to use the options to get what I want. The ability of this app to solve your appointment desires is very extensive and should work for many complicated appointment scenarios.

When I was looking at various options and how they work, I was amazed at how well and fast their chat function works for questions. I am CDT during normal business hours and generally I get an answer in under ten minutes. The answers are on point, generally with examples of where to look and how to use it.

There is a downside when working with their tech staff. I suspect they are eastern Indians and when on the phone with them their accents are sometimes hard to understand. For their videos, I slow down the play to let me hear their voices more clearly. In technical knowledge of their app and general web site wizardry, they are very good! Their chat and writing are very clear!

The app is really straightforward to use and the support I received is excellent. I was having problems with some of the functionalities and the customer service jumped on a call with me within the hour. He walked me through all the steps to setup my shop the way I wanted and explained it to me really well. Would highly recommend this app for anyone selling classes and subscriptions!