Appointment Booking ‑ Appointo

We needed an appointment booking app that allows our clients to book an appointment slot in our shop for fittings. We love the variables of this app for the following reasons:
- offer free appointment bookings to our clients that in our case are not linked to a paid service like classes, workshops, consultancy, etc. You can of course also offer paid service bookings with this app.
- clients can easily change or cancel the appointment
- clients receive an automatic reminder (e-mail, phone)
- linked to POS
- ability to change the number of appointments that can be made within the same time slot (for us important depending on how many persons are available in the shop)

BEST FEATURE = is the incredibly quick service & support that this app provided. I tried the app last night but couldn't install it properly and didn't understand its capacity and/or limitations and whether it would work for us. After looking at many different similar apps, I decided to book an appointment with Appointo and was able to book an appointment the following morning. I had amazing support in installing the app. It was particularly helpful because once they know what you need they make the entire process so much easier. The app itself is very easy to use and manage especially once it has been installed.

The installation was done within 30 mins and was also helpful in understanding all features in one go.

Honestly I love everything. They were so quick to jump on calls and assist. Every issue or concern I had it was resolved within minutes or before end of business day. I love the customizations . I hope we can have a lasting relationship and that this customer service stays top tier. Each member of this team has been so helpful and please understand that this review is not just me saying anything this is coming from someone who has tried some major booking brands and paid hundreds of dollars a month and still never received this type of care nor expertise. Very pleased

We have been using the Appointo App in one of our online stores.
When we opened our second online store Appointo was the first app installed.
Our core business works based on appointments and clients scheduling bookings online.
We have tried and tested various other booking app and have found Appointo to be the best by far not only for their App but also for the customer support.

They go above and beyond to assist with every query we have and changes we need made.

Great App and even better Customer Service/ Support.

wow. the customer service is phenomenal. i'm just getting started on shopify, and getting used to the app situation has been interesting. it's not the best feeling to start investing time into installing and learning a new app to get halfway through the setup process and have to wait for hours or days to hear back from the app's customer support team. Tarang with Appointo answered in seconds worked insanely efficiently, doing everything related to custom code edits for me. Appointo is apparently super customizable unlike some of the other booking apps we've tried and it makes a MASSIVE difference to have fast helpful customer support in the chat messaging feature. our calendar has now been fully cusomized to meet our branding needs and we're ready to publish our appointment based product listings. all in about 15 minutes. phenomenal. highly recommend.

We've been with Shopify for a while now, and I have to say - we've had our share of run-ins with bad support from apps on various occasions.

I'm happy to say that Appointo is NOT one of those instances. They have been incredibly responsive and supportive over the past week as I work to figure out our process for our new event and how I want Appointo to perform. Priyanshu has been very patient with me as I ask a ton of questions and seek clarification.

In order to ensure success, Priyanshu not only hopped onto one, but two, Google Meets with me so that we could go through my settings individually to make sure everything was set the way we needed it to be so that our site performed properly.

I really could not have asked for better support, which I appreciate. And, they're available 24/6 (off on Sundays), which I really appreciate. Whether through chat in their app dashboard or via email, they've been great. Highly recommend.