Appstle℠ Loyalty & Rewards
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (299)
Raffiner
-
Etter vurdering
Appstle team has never let us down in assisting all queries. Great job on support team!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Incredible improvement to customer satisfaction in my company. The support team is also incredibly helpful and willing to help you do whatever needed to maximize your success with their apps! I would recommend them to anyone! You won't regret it!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
It's "ok". Two problems we came across:
(1) We signed up for a trial based on Appstle website stating that it has Store Credit as a feature (see their pricing matrix). It doesn't.
(2) We wanted to automatically award points when a customer signs up for the loyalty program. Problem is, this doesn't happen when the user is already a customer. It ONLY awards points when the person is new entirely (not a customer). 99% of our loyalty program signups are AFTER the first sale takes place, so this feature doesn't work for us. Customer support regard this as "expected behavior". I don't. So we're going with another loyalty app.
Dear Merchant,
This is Ria, the co-founder at Appstle. I apologize for the less-than-stellar experience with our Loyalty app. The 'user behavior' and 'points awarding' rule you have mentioned can be achieved, and our development team has already implemented it after receiving your feedback.
Regarding Store Credit, store credits are generally given as a refund or gift and can be done using Appstle Loyalty. If you have any specific use cases to achieve around store credits, I would love to hear it, and we will try to implement it if possible. Our CPO had also reached out to you separately regarding this.
Please reach out to us at support@appstle.com if you would like to give us another chance, and we will assign an experienced engineer to help you with the setup.
Mona was a real great help in solving my website concerns.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
Easy to use and good help/chat in a very timely manner
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
The app is comprehensive, and its standout feature is the exceptional customer support. They respond promptly to address any issues you encounter, going above and beyond to assist you.
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)
Mi trovo bene. Assistenza ottima, mi hanno aiutata nella creazione grafica della pagina anche se non è personalizzabile al 100% e sembra una "pagina" diversa dal mio sito. Ripeto, molto disponibili e professionali. Chat immediata. L'App funziona bene per le mie esigenze.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
excellente appli et très bon suivi des développeurs
merci
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
So far this app is great! It was easy to set up and the support via live chat is SOO responsive and helpful! Couldn't ask for more.
Glad that we are able to meet your requirements. Reviews like yours motivate us to work hard and continuously improve.
I have not yet used the app but the support to make the migration was awesome. The fact that pricing is low compared to other alternatives made me make the decision to migrate. Thank you so much!
Thank you for the great review! We're glad to be a part of your store's ecosystem and support you in your growth :)