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Per ora il servizio clienti è stato perfetto. Mi hanno detto che mi tradurranno loro l'app e che mi aiuteranno con il design.
I switched to Apptile after 4+ years with Shopney. While their customer service has always been top-notch, the primary reason for my switch was the price structure and what each plan includes. Once competitive in the past, Shopney's plans have become relatively expensive, with a significant price gap between plan 1 and 2.
During my evaluation, I also tried two other competitors: one was too expensive for plan 1 without offering significant differentiation from Shopney, and the other was frustrating, as basic options required upgrading to the next plan, making it difficult to envision using the platform.
In contrast, I found that Apptile offers more value for the money with fewer restrictions on main features and a fresh interface on the client side. While some customization options may require switching to a bigger plan, I don't recall feeling disappointed often when building the interface with features available only on another plan. Additionally, I appreciate that Apptile doesn't confine you to restrictive or unattractive themes. As a former Shopney client, I also had access to a few features "for free," such as having a quick menu at the bottom, but Apptile offers this as a standard feature to all without extra charges. I also prefer Apptile's more dynamic global interface, particularly the 'Explore' feature, which allows for a dynamic product exploration experience without the need to create it; it's ready to go. Additionally, the menu is highly customizable and can be used to display other types of info than the bottom one for quick navigation. I found they nailed it in terms of UI.
Their support is also very responsive, and it's evident that internal teams collaborate effectively, resulting in efficient issue resolution. While the admin interface is straightforward, involvement was necessary for me due to my previous apps being live with my dev accounts for Android and Apple. Apptile proactively contacted me and guided me step by step. BUT be assured, they can also post the app on your behalf with their accounts, saving you dev time and money every year. Your app will still be listed under your name; it will just be published by them. Totally fine to start, and almost none of your clients will see the publisher's name.
While Apptile's editing interface can be initially confusing and occasionally buggy (you may have to refresh the page if all changes have not been published, and press the publish button again), I've noticed improvements, and they continue to refine it. Despite these minor issues, the platform offers significant cost savings and an engaging experience for both myself and my clients. I'm pleased with my decision to switch.
So far I have been so happy with Apptile. The team there has been super helpful in helping me build an app that functions really well for my purpose in record time. They have been so quick to answer and help me with any questions and the app itself is very user friendly.
Easy to use editor, highly customizable. Amazing app with all the features you need to get an APP up and running!
The responsive and fast customer service and expert guidance through the development process are highly praised.
We love this app. It's so easy to change but most of all the customer service is great. I've never not gotten a response when I needed help. Everyone we've spoken with are very kind. Worth working with.
Excellent service! Saif has been incredibly attentive and professional throughout. His dedication and skills have exceeded our expectations, and it has been a true pleasure working with him and his team at Apptile. Highly recommended!”
I loved the experience of creating our very first app.
So far my experience has been excellent. I am moving from Commentsold to Shopify as my selling platform and have found Apptile to be an easy transition. What I really love is that my current app users won't have to download my app again, it'll come across as just an update!
Excellent application, I would really recommend it to everyone. That's why it gets 5 stars from me.