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a pior extensão horrível
Hello, the extension on Dser app for bulk import is working just fine I sent you an image and asked you to explain more about the issue and what error do you get so I can help you more but we didn't get a reply even though we contacted you many times
if you still need help, reply to the message I will do my best to help you with this.
Best regards.
Não consegui fazer nada muito ruim não consegui nem se que achar onde colocar os reviws nos produtos
Sorry for that, I noticed you didn't contact us , therefor I tried to contact you to help you with installation but you didn't reply till now please reply to us to fix this issue.
I've been using the Areviews platform to manage my business reviews, but have run into some significant issues with the bulk import functionality that have not been adequately addressed.
Bulk Import Functionality Not Working
The core problem I've experienced is that I'm unable to successfully import reviews in bulk via the provided URL feature. This is a critical functionality for my needs, as I have a large volume of reviews to manage. However, the import consistently fails, with no clear explanation or troubleshooting steps provided.
Unresponsive Support
I've reached out to the Areviews support team multiple times to get assistance with the import issues, but the responses have been unsatisfactory. Rather than providing a solution, the support team has simply stated that the problem will be addressed in a future product update, without giving any timeline for when that might occur.
Sorry for the inconvenience
I checked your store and I can see you didn't send us any messages
And you installed the app yesterday and uninstalled it today after this review, you didn't give us a chance to help you.
The bulk import is fully working if you need it please contact us we will help you with it if you have an issue.
Best Regards.
We have been using the App since a long time, but suddenly today the app has started glitching and causing my product pages to go down. The reviews do not show up and every product page which has this app embedded/enabled on it is down. We can not view the product or anything and tons of customers are leaving the website due to this issue.
This is very disappointing as it has caused us a major loss in revenue and an app which has been on the market since so long should have a grip on such things. Unless they resolve this issue ASAP and compensate me for my losses, i will not edit this review. Utter disappointment!!
Sorry for the inconvenience, you are the first one reporting this today.
I contacted you to check it and help you fix the issue please reply to the message I sent you.
We contacted you many times but we are not getting any reply from you
Please reply to the messages so we can help you with the issue.
The support is not responsive and the app has limited features and doesn't integrate well with a professional store. Also once you have reviews and would like to migrate to another app, they have no way to export your reviews.
Sorry for the experience. I checked your ticket about exporting. Currently you can only export customer reviews written by your customers.
You can't export imported reviews.
Regarding the integration with professional stores, you didn't contact us about the issue as we can integrate with any shopify theme very easily.
If you have any issue please contact us and we will fix it for you.
Reviews are not showing and there is coding all over my website. I had to temporarily delete the app. Please fix the issue ASAP.
You have no control over your own reviews and they don't allow you the opportunity to download, edit or save reviews. It also ads an ugly second review line to the product title rather than add the reviews into the default review tab. In addition, it's buggy and if your reviews are multiple and needs a second page, it can't scroll to the next page and the page numbers come up in Arabic. It's buggy and adds a large blank space between the review section and the product listing. * The developers own support said the reviews cannot be edited, saved or downloaded and this option does not exist in the menu, so the response contradicts their own claims. It's a buggy and poor app.
Hello, we tried to contact you several times and replied to your message but we didn't get any reply from you nor you gave us any chance to help you with your issues.
To manage the reviews by editing or deleting...etc them you just have to click on product title in our app to go to manage reviews page and there where you can edit,delete, publish ..etc your reviews.
For the tab we can help you to move the reviews section in the tab but we need you to response to our messages.
I like the app but reviews don't show up. I need it fixed and sent a message. If it gets fixed it will get 5 stars but so far it's frustrating getting good traffic on a store and reviews don't show up
Sorry for the experience we had urgent server maintenance from the host with Google servers. We didn't have downtime for the last 1 year.
The servers are back on the same day after the maintenance is finished.
Thank you for understanding.
Application crashed, it's been a while! What happened? Please fix this!
Sorry for the experience we had urgent server maintenance from the host with Google servers. We didn't have downtime for the last 1 year.
The servers are back on the same day after the maintenance is finished.
Thank you for understanding.
The application has stopped working and is giving "Fatal error", I need to use the application because it is hurting my business
Sorry for the inconvenience; it was an unexpected and unavoidable error.
We fixed the issue, and now everything is back to normal we will make sure such errors won't happen again.