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I contacted customer support about a glitch in the system and they were very helpful. it was taken care of within 24 hr. Thank you for making this process painless.
I really love this app as it is great for anyone who is starting an online store, because this app helps to you give more reliability to the clients, so I make sure that I have it installed in my store. I also want to point out that the service is excellent. The support spent all afternoon exchanging emails with me to assist me and make the necessary settings to make me use the App in the best possible way. Responds emails super fast . I love it and super recommend it! It deserves more than 5 stars!
Very good customer support, instant response and the app itself has everything i needed! R e c o m m e n d !!!
The app is great and is easy to use recommend it to everyone.
I have to say that the customer service from Areviews is top notch! I was having an issue importing my reviews via CSV file. I emailed support and they immediately took a look and found the issue and fixed it. It is hard to find service like this these days, especially from app builders.
I look forward to the added features they have coming. Great Job!
Fast costumer service ok for does that are lost like I was. At first only aliexpress if you want to import from amazon you will have to upgrade. You must search the product on aliexpress.com. copy the url or if on a phone like me hold the product image and then copy the address come back to the app and paste it. Most of the time the app share link it gives won't work. I know because I first I try but wasn't working until assistant help le understand. Same thing with amazon go to amazon.com not the app press share and copy the adress. You'll see what I mean. Either way I love this app
The support and the people are what we value the most, and they put indeed a great effort in this regard.
We're highly grateful for such efforts plus the obvious willingness of improving the features and capabilities of the app (the product) so we've decided to use this for now and the near future.
5/5.
One of the best apps on shopify. Their support is very cooperative and handles the situation as required. Thanks a lot!
The aap is really useful for reviews. its has great user-friendly AI, and the best part is customer support is really amazing.
I recommend you guys to give it a try and judge it yourself.
Best of luck
The support is not responsive and the app has limited features and doesn't integrate well with a professional store. Also once you have reviews and would like to migrate to another app, they have no way to export your reviews.
Sorry for the experience. I checked your ticket about exporting. Currently you can only export customer reviews written by your customers.
You can't export imported reviews.
Regarding the integration with professional stores, you didn't contact us about the issue as we can integrate with any shopify theme very easily.
If you have any issue please contact us and we will fix it for you.