レビュー (18)

総合評価
4.4
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の6%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の17%は1つ星です
2024年8月3日

Seems very cheap chinese import. Lots of spelling errors all over their pages and I can't even uninstall it!

Distinctive Gifts
アメリカ合衆国
アプリの使用期間:17日
artshineyが返信しました 2024年8月7日

1. You can uninstall any app at any time by following the steps below.
(Shopify backend settings -> apps and sales channels -> select the app and click delete)
Our app does not have any permissions to restrict your uninstallation
2. The main reason why our prices are low is that we are a factory, our products are all handmade, and all made of pure natural materials.
3. Please do not deliberately discredit us before you use our services.
We have not committed any fraud against you.
In addition, the app uninstallation problem is your own problem because you are not proficient in using Shopify.
If you are willing, we would like to show you our services and high-quality products.
Good people will be rewarded!

編集日:2024年6月7日

Update: I have screenshots of ALL emails to Lucy, I even made and received an order, so I definitely was a customer. I'm appalled that this is how you reply to the complaints. The app has been deleted, and I will not be replying to any further messages from you, waste of my time.

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I had high hopes for the Artshiney app when integrating it into my Shopify store. However, my experience quickly turned sour due to several critical issues.

Initially, I received responses to my queries while setting up products, but then they stopped responding altogether. Despite reaching out multiple times with important queries regarding payment management, I received no response. This left me in the dark about how payments are handled, with each order seemingly treated separately and paid for individually. The absence of Artshiney orders on the order page added another layer of complexity to the process.

The product catalogue provided by Artshiney is very unclear. Many products had numerous variations, sometimes exceeding 10 options, yet the descriptions failed to clarify the differences. Many seemed identical, sometimes differing only in finish. This lack of clarity made it challenging to distinguish between similar items, forcing me to manually sift through them to avoid flooding my website with redundant listings.

In light of these issues, I have decided to remove the Artshiney app from my Shopify store and discontinue any plans of using them as a supplier. The lack of responsiveness severely eroded my confidence in their services. For any business seeking reliability and support from their suppliers, I would advise looking elsewhere.

Mys
ニュージーランド
アプリの使用期間:5ヶ月
artshineyが返信しました 2024年6月7日

According to your feedback, we have done research and investigation. We have several doubts. Why do you give us such an untrue evaluation?
1. Our customer service team usually responds to merchant messages within 24 hours. We have verified that you have never contacted us or consulted us. If you have, please provide screenshots to prove it.
2. You just installed the APP but never registered an account, which means you have never used our app at all, but you came to give us a review.
3. Order payments in our app can be paid individually, and the order list also supports batch payments, but you said that we only support single payments.
4. We are an app focusing on jewelry production. The product catalog is very clear, including customized jewelry, necklaces, earrings, bracelets, foot ornaments, and rings. We have less than 10 product categories, but you said that we have more than 10. Have you really experienced our app?
5. There are still many doubts in your evaluation, so we will not list them one by one.
So you are our competitor? Or because we do not use any of your services, so we give us such an untrue evaluation?

2024年6月15日

ArtShiney is an absolute gem! From their impeccable customer service to their amazing product quality, I cannot recommend them highly enough. Their attention to detail shines through in every product and ArtShiney will exceed your expectations. With their extensive

qunature
アメリカ合衆国
アプリの使用期間:13日
2023年2月3日

There was some misunderstanding before, but they prove with integrity that they prioritize customer's business and always try to make it up, glad we resolve this, highly recommend this app, customer service is great...............

Elle Royal Jewelry
アメリカ合衆国
アプリの使用期間:2年弱
2023年4月11日

I'm happy to say that this application has become an important part of my e-commerce business.

It gives me great functionality and performance. It's user-friendly, easy to use, helps me distribute my jewelry products easily, and offers the ability to customize one of the few jewelry boxes on the market

I would like to thank the customer service team at Artshiney Apps. They always answered my questions in a timely and professional manner and helped me solve the problems I encountered. I highly recommend this application to other e-commerce users.

International chain discount store
中国
アプリの使用期間:25日
2022年8月4日

Ich habe die App für schmuck verwendet sehr gute Produkte bis jetzt .
Sehr schönen überblick der Startseite also für jeden Anfänger genau das richtige , das Einzigste ist das Produkte einen bis zu 2 Wochen versandt haben ohne viel für versandt auszugeben , natürlich hat jede Seite ihre stärken und schwächen aber im ganzen super vertrieb von waren und schnellen Support.

gravedchain
ドイツ
アプリの使用期間:2ヶ月
2023年4月11日

I'm looking for the right jewelry supply for our store, and as the head app for jewelry supply on the shopify app market, they were easily found by me. Their 18k gold collection jewelry and pearl collection jewelry, the quality and details are really amazing.

It's an app dedicated to jewelry distribution, and the platform is excellent. They provide a convenient and efficient way for users to enter the industry and successfully sell high-quality jewelry. If you are looking for an app focused on jewelry distribution, I highly recommend you to try this platform. Because of their excellent service in every aspect, I am happy to take the time to give them a 5-star review

Remigifts
中国
アプリの使用期間:1日
2023年4月8日

I installed the app, then I upgraded just to see what the "customized jewelry box" would look like with my logo, etc. I wasn't impressed, so tried to downgrade back to the free version. I looked everywhere, could not find anywhere to change my subscription. I reached out to support (via chat). I got a response via email a few hours later. It was step-by-step instructions on how to UNSUBSCRIBE from the app. So I did. Goodbye, Artshiney!

The Knickknack Shack by Darthside LLC
アメリカ合衆国
アプリの使用期間:7日
artshineyが返信しました 2023年4月9日

We have responded to your request for the cancellation of the details.
We are not cheating, or being rude or disrespecting you. Your evaluation is very unfair to us.
You give us such an unfair evaluation as soon as you download it. It is hard for us not to believe that it is a malicious attack on us by our competitors.