レビュー (8)

総合評価
4.5
評価レベルごとの件数
  • 評価の88%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の13%は1つ星です
2019年6月5日

This is charging $49.00 just to setup the app. App installation should be free. Also there is no proper documentation. On every page they're asking for payments

Lashkaraa
アメリカ合衆国
アプリの使用期間:2年以上
Aten Software LLCが返信しました 2019年6月25日

Thank you for your review. I tried to reach out to you several times, but did not hear back. We sent an email announcement about lower pricing of $49 for our optional setup and optimization service shortly after you registered. I apologize for any confusion, but that service is entirely optional, and there is no setup fee for our app. The app is totally free to install, and furthermore, you get a free trial credit.

With regard to documentation, we have 100s of support articles under the 'Support' heading of our site. For do-it-yourself setup, we have detailed setup guides for each shopping engine, and are available to assist by email and phone should you get stuck. We also only have one page on the site where payment is collected (the Purchase Credit page). Feel free to contact me, and I would be happy to work with you to resolve any other questions or concerns you may have.