Atlas

Precios: Instalación gratuita
Calificación: 0,0 (0 Reseñas)
Desarrollador: Atlas Support Inc

Atlas is an all-in-one support tool. We help you easily support and understand your customers.

Power your customer support on your store with Atlas. Capture all your customers interactions, from support tickets to purchases to website visits in a single customer timeline. Respond to your customers from our omnichannel messenger (chat, email, SMS, WhatsApp), view and manage their orders within the context of their support tickets, and observe their shopping behavior to understand what is and isn't working in your store.

Track customer activity: purchases, site visits, support interactions, and more.
Order management: Duplicate, refund, or cancel directly in-app.
Session Recording: Monitor customer site activity to enhance support.
Chatbot & Help Center: Automate answers, free up teams for critical support.
Omnichannel: Integrate customer channels like chat, email, SMS, and WhatsApp.

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Características: Funciona con los temas más recientes

Idiomas

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Funciona con

Slack, Segment, Dialpad, Aircall, HubSpot, Linear

Categorías

Servicio de ayuda

Canales

Correo electrónico, SMS, Chat en vivo, Chatbot, Centro de ayuda, Formulario de contacto

Automatización del flujo de trabajo

Venta de tickets, Bandeja de entrada unificada, Activadores basados en reglas, Etiquetas, Seguimiento de pedidos, Múltiples tiendas, Informes y estadísticas