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Attentive has been a game-changer for our marketing efforts, providing us with the tools and support needed to achieve significant growth. Their comprehensive platform, featuring prewritten campaign templates and expert playbooks, has made it easy for us to craft effective campaigns and scale our strategy seamlessly. The innovative two-tap technology has been particularly impactful, allowing us to rapidly grow our SMS and email subscriber lists and engage our audience more effectively.
What sets Attentive apart is their exceptional customer support. The team consistently surrounds us with experts who offer valuable insights and help drive positive KPI results. Their dedication to our success is evident, and it's why we've not only entrusted them with our SMS marketing but have also migrated our email marketing efforts to their platform. Attentive's forward-thinking approach, including the development of new tools with AI technologies, ensures that we stay ahead of the curve and meet our business objectives. I cannot recommend Attentive enough to anyone looking to elevate their marketing game; they are an indispensable partner in driving success.
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that Attentive has been a game-changer for your marketing efforts and that our platform, especially the two-tap technology, has helped you achieve significant growth. It's also fantastic to know that our customer support team has made such a positive impact on your experience. We're committed to continuously innovating and providing the tools you need to stay ahead of the curve. Your recommendation means the world to us, and we're honored to be your partner in driving success!
Attentive's platform customization and automation capabilities are top-notch, enabling us to create engaging, personalized messages and efficient campaigns. They've made meaningful updates to their data visualization and analytics providing more valuable insights so we can continue to optimize our strategy. Their integrations and segmentation options further enhance our ability to easily manage campaigns and targeting. Our account team is excellent and the support, innovative features, and reliable service make it the best choice for us.
Thank you for your fantastic review! We're delighted that you're finding value in our platform's customization, automation capabilities, and the updates we've made to data visualization and analytics. It's great to hear that these features, along with our integrations and segmentation options, are enhancing your ability to manage and optimize your campaigns effectively. We're also thrilled that your account team has been a strong support for you. Your feedback inspires us to continue innovating and providing the reliable service you deserve. We're proud to be your chosen partner!
"I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and would not recommend using this app because of this."
Same thing happened to me. Noone is ever in the same position . Employees keep leaving.
I was also was told to sign 3 years and I neber sign more than one and I was promised by Christine that if I had any issues she would let me out of the contract.
Also they suggest the texts to help you and when I did that my bill was $2500 a month when my bill was supposed to be under $500.
Shame because th app is easy to use. BUT ZERO customer service and they dont provide what they offer
Thank you for your feedback, and we're sorry to hear about your experience. We pride ourselves on offering strong customer support, so it's concerning to hear about the gaps you encountered. We’d like to investigate this further and work to make things right. Please reach out to us at growthstrategy@attentivemobile.com so we can discuss your concerns directly and ensure you get the service and support you deserve. We're here to help.
Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.
Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of your team. We take pride in being a partner that you can rely on for both strategic and tactical needs. Your excitement about our ongoing innovation means a lot to us, and we're eager to continue bringing new features and possibilities to help you grow. We're here to support you every step of the way!
Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!
Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a breeze. It’s great to know that the journeys are working well for you. We’re here to support your continued success and innovation!
Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive
You can't go wrong using Attentive as your SMS platform. Their integration with Shopify is seamless and easy. The Attentive dashboard is intuitive and easy to use. SMS has quickly become one of our most profitable channels, and the Attentive team has been with us all the way. They are knowledgeable, helpful, and always extremely mindful of compliance. I can't recommend them enough!
Thank you for your glowing review! :) <3
We're thrilled to hear that you find Attentive to be an excellent SMS platform and that our Shopify integration is seamless for you. It’s fantastic that the dashboard is intuitive and has contributed to SMS becoming one of your most profitable channels. We're proud to provide knowledgeable and compliant support, and your high recommendation means a lot to us. We're excited to continue being a part of your success!
Our experience with Attentive has been nothing short of excellent! Our rep is so helpful, insightful and wonderful to work with. The UI is easy to use and they're constantly putting out new product releases and listening to their users for feedback. 10/10 would recommend!
I can't say enough good things about Attentive. They have been our favorite platform for years.
Not only do they offer an incredible product with a seamless shopify integration, but they are second to none when it comes to customer service. the In-app white glove service is awesome, and having a dedicated CSM that is very hands-on is absolutely amazing.
I recommend Attentive to everyone!!!!
Thank you for your fantastic review!
We're honored to be your favorite platform and thrilled that our Shopify integration and customer service have made such a positive impact on your experience. Our team strives to provide top-notch support, and it's great to hear that the in-app white glove service and dedicated CSM have met your needs.
Your recommendation means the world to us, and we look forward to continuing to support your success!
Cannot recommend Attentive enough for SMS marketing! In less than 6 months, our subscriber list has tripled and we are seeing incredible revenue numbers. But, I think the best part about Attentive is their fantastic support team. We have a dedicated success manager who is constantly optimizing for us and helping us grow. Their white glove team and live chat respond within minutes to any questions or issues I have. Overall, I recommend Attentive for any business looking to take their SMS marketing to the next level!