評論 (52)

整體評分
4.2
各級評分數量
  • 83% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2024年7月18日

Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.

Happy Box
美國
使用應用程式 3年多
Attentive 已回覆 2024年8月26日

Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of ...

2024年8月6日

Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!

Body Glove
美國
使用應用程式 3年多
Attentive 已回覆 2024年8月26日

Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and ...

2024年8月21日

We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!

DW Home Candles
美國
使用應用程式 接近4年
Attentive 已回覆 2024年8月26日

Thank you for the wonderful feedback! We're thrilled to hear that you love using Attentive and find the platform easy to navigate. It’s great to know our support team is ...

2024年7月25日

"I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and ...

Hipchik
美國
使用應用程式 2年多
Attentive 已回覆 2024年10月14日

Thank you for your feedback, and we're sorry to hear about your experience. We pride ourselves on offering strong customer support, so it's concerning to hear about the gaps ...

2024年8月7日

Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!

Moda Xpress
美國
使用應用程式 8個月
Attentive 已回覆 2024年8月26日

Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a ...

2024年4月24日

I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and ...

My Nature Book Adventures
美國
使用應用程式 1年多
Attentive 已回覆 2024年10月14日

Thank you for sharing your feedback. We’re sorry to hear that your onboarding experience didn’t meet expectations, as this is not the level of service we aim to provide. We’ ...

2024年6月13日

Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.

Sole Mates
美國
使用應用程式 大約2個月
Attentive 已回覆 2024年8月26日

Thank you for sharing this feedback! We’re thrilled to hear that users are experiencing increased ROI and effectively reaching their customers through our text program. It's ...

2024年4月5日

They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).

We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.

GRIP6
美國
使用應用程式 1年多
Attentive 已回覆 2024年10月14日

expectations. Your feedback is valuable, and we’d like to address these concerns directly. Please reach out to us at growthstrategy@attentivemobile.com so we can assist you ...

2024年5月21日

I kept getting messages from the sales encouraging me to try the app, but when I pressed for additional information, all they would provide me was asking for a "20 min call." Eventually, I installed the app and tried it out, but I was horrified to learn that I couldn't use it and that I had to schedule a "20 min call" with them in order to use it.
Since I started using Shopify in 2016, I have ...

DXFforCNC
英國
使用應用程式 4天
Attentive 已回覆 2024年10月14日

Thank you for your feedback. We apologize for the frustration you experienced during the onboarding process. We aim to provide a smooth and helpful user experience, and it's ...

2021年4月26日

Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive

Sunshine Sisters
美國
使用應用程式 大約4年