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Attentive as a partner has been wonderful. I have to say the level of support and timely responses/guidance is unparalleled - their team is always friendly, supportive and will dive into the tactical with our rather small team - that support is so appreciated. They also are always innovating and adding new features and possibilities so I'm excited to see what else they come up with.
Thank you for your kind words! We're thrilled to hear that our team's support and guidance have made such a positive impact on your experience, especially given the size of ...
Attentive is very user-friendly and the integration with AI has made great recommendations based off customer performance and best practices in the industry. We've seen an increase in both engagement and conversions!
Thank you for your review! We're thrilled that you've found Attentive user-friendly and that our AI-driven recommendations have positively impacted your engagement and ...
We love Attentive! The platform is easy to use and their support team is always there to assist whenever we need!
Thank you for the wonderful feedback! We're thrilled to hear that you love using Attentive and find the platform easy to navigate. It’s great to know our support team is ...
"I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and ...
Thank you for your feedback, and we're sorry to hear about your experience. We pride ourselves on offering strong customer support, so it's concerning to hear about the gaps ...
Great support and guidance from staff on how to implement new ideas. App was easy to install and journeys work great!
Thank you for your feedback! We're glad to hear that our support team has provided you with valuable guidance for implementing new ideas and that the app installation was a ...
I was promised white glove service when I signed up and pitched that there would be some hand holding by a dedicated team member to get me going on their platform, with regular follow-ups during my use of the app. That never happened. I went from someone contacting me non-stop to get me to sign-up to being ghosted by customer support staff with no follow-up and no training. I am not happy and ...
Thank you for sharing your feedback. We’re sorry to hear that your onboarding experience didn’t meet expectations, as this is not the level of service we aim to provide. We’ ...
Users have reported an increase in ROI and effective reach to customers through the text program provided by Attentive.
Thank you for sharing this feedback! We’re thrilled to hear that users are experiencing increased ROI and effectively reaching their customers through our text program. It's ...
They deal terribly when you decide to go. They didn't release our list on time and porting the number takes weeks (unnecessarily). Their prices are higher than everyone else with almost no advantage (we didn't see any increase in numbers, etc).
We've tried Emotive and Postscript as well, and I'd rate Attentive as the worst.
expectations. Your feedback is valuable, and we’d like to address these concerns directly. Please reach out to us at growthstrategy@attentivemobile.com so we can assist you ...
I kept getting messages from the sales encouraging me to try the app, but when I pressed for additional information, all they would provide me was asking for a "20 min call." Eventually, I installed the app and tried it out, but I was horrified to learn that I couldn't use it and that I had to schedule a "20 min call" with them in order to use it.
Since I started using Shopify in 2016, I have ...
Thank you for your feedback. We apologize for the frustration you experienced during the onboarding process. We aim to provide a smooth and helpful user experience, and it's ...
Attentive has helped us significantly increase our revenue! Our client manager, Lauren, is so helpful and dedicated to assisting us in growing our business! It is very easy to use the interface and they are always adding new features and updates to improve the experience! We are very happy with Attentive