Recensies (24)
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I signed up for the free trial to test the service, but it ended up not being what I was looking for. I went over the trial period by just two days and was charged $350. When I requested a refund, they refused, claiming Shopify was at fault, even though they could have easily issued the refund themselves.
On top of that, the app isn’t customizable at all. They try to turn you into a client through the app, so it’s more like a marketing tool for their agency rather than a functional app. Overall, the experience felt misleading and unhelpful.
Hi Aaron,
Thank you for your feedback. I understand how frustrating this must have been. Shopify typically sends reminders before the trial ends, so the overlap you mentioned is unusual, as our system automatically tracks the trial period.
Regarding customization, while we aren’t an agency, we do offer consultancy to help customers implement new features, like competitor pricing in your case.
I’d be happy to assist you in working with Shopify’s support to review the situation. Feel free to reach out if you need any help with the process.
Best regards,
Mary
Absolutely thrilled with the results from using Aument! Woman Ocean saw a significant boost in conversions and a notable reduction in discount costs, all thanks to their tailored dynamic promotions. A game-changer for apparel brands looking to maximize profitability efficiently!
It's fantastic to hear how our smart promotions are working for Woman Ocean. Excited to keep driving results together! - Mario
They help me a lot, thanks。
Emilio's service is excellent, responding to my questions promptly, the fee is relatively cheap, and you can send hundreds of thousands of emails for $45 a month. And you can also upload and classify customer emails yourself (Emilio said it could be developed by the end of November). I am looking forward to their function.
So happy to read this! I enjoyed working on your store growth together and I'm so glad you consider it good value. We're adding new functions all the time so please update me as and when you have feedback!
- Emilio
Sacha was really cool and helpful... he almost saw the eggroll but its cool :-) helped me with exactly what i needed so thanks.
Ha it was a funny call! Thanks for putting a smile on my face and being an awesome new user.
- Sacha
Very intuitive app , love it! Will recommend. Always trying to innovate with my emails and they templates are really really cool. I want to try their sms too
That's so great to read, you've made my day! SMS is currently up and running, do drop us a line if you'd like help setting it up, I'm doing 1:1 calls with any user that needs support in the run-up to Christmas.
- Emilio
Great app, easy to use . For non-technical people is the best app to grow with email & SMS. We growth
This is the best thing you could say about Aument because it's exactly what we hoped to make: something for non-techy people who still deserve marketing. Let's keep growing!!
- Mario
This app is very easy to use and helps immediately. I needed help with the emails and support made a video for me to help me understand. Wonderful customer service. Very recommended.
This is the best thing you could have said, that Aument helps immediately. Cheers to more store growth for Distractionaries!
Good app. Great customer service. Very clean and well-built UI for what I use it for. Would recommend
We're so happy to read this. Thank you for sharing your experience!
Really helped me get more in touch with my customers. Was helped very kindly and nothing is too much to ask. Definetely recommend!
You guys are the best, thank you for your kind words!!
Easy to use for an emerging brand like mine. Aument has great tools that help us create animated and aesthetic emails that are bringing us sales
It means a lot that this works for your brand, because we want to see you grow! Thank you for the kind words Zona E team :)
Our clothes have a very distinctive look so it's important to us to be recognizable in all our comms. Aument's platform allows us to edit the look and feel of emails extensively. The fun and animated holiday marketing campaigns suit Not Your Mona's brand! We saw lots of people coming back to our store to recover abandoned carts and a rise in income after installing this app on our store.
We're happy to get you more income and your beautiful products to a larger audience! Your words are so important to us, sending a huge Aument-y hug to the Not Your Mona team!
Email campaigns are super easy to set up in Aument. We didn't need to hire a specialist or even really set aside extra time to do this, we just activated marketing flows in a few minutes. It's easy to go back and tweak the wording and branding too as we learn what works, but we were seeing results from Aument's templates from the first week so I recommend this tool for anyone starting out in ecommerce.
This is such an awesome review to read, thank you team Sofía de Grecia! We're here for anything you need as you grow.