Avaliações (172)

Avaliação geral
4,4
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
26 de setembro de 2021

The app has massively saved us time, money, and general frustration with Australia Post. Their customer service is the best I've experienced, with helpful responses within a couple hours, and any app feature requests I've made have been implemented to a quality degree. Highly helpful staff and an effective app makes for an enjoyable experience.

Awesome Woodys
Austrália
Over 4 years usando a aplicação
Editado a 25 de janeiro de 2022

I have had Addition help me twice now to add different shipping to my website. Both times he has been very helpful, patient and professional. I would definitely recommend him and give him 5 ***** as it is very difficult to find good service these days.

Nomad Designs Online
Austrália
Over 4 years usando a aplicação
Editado a 24 de março de 2019

Hands down the best support and app out there. This is a must have shipping app and honestly the best one out there. Addition support is always there to offer support and will sort out any issues you have. Nothing is too big or too small for him and the response rate is super fast. I would give him more then 5 stars if I could.

Wickitywick Candles
Austrália
About 4 years usando a aplicação
24 de janeiro de 2019

This is an amazingly fantastic app. And the tech support is even better. I wish all apps were like this. I cannot recommend highly enough. Tech support didn't give up even after very difficult issues that we gave them. They persevered and won in the end. 100/100.
Also there are many extra features coming up. We can't wait to see them. They will make life a lot easier for us.

SUPERSAKE - Australias newest online retailer of Japanese sake
Austrália
About 4 years usando a aplicação
28 de janeiro de 2020

Great App, does what I need it to and their customer service is awesome! They actually helped me out with something unrelated to their app because I contacted them thinking it was their area. It wasn't but they still helped me out. Awesome!

BioMagnetic Sport
Austrália
Almost 4 years usando a aplicação
27 de fevereiro de 2023

"The Addition app is brilliant and very easy to use. Their support (shout out to Laura) has been incredible and couldn't ask for anything more! Couldn't recommend enough!"

True Nemesis
Austrália
Over 3 years usando a aplicação
Editado a 7 de agosto de 2021

This App is amazing! The support is even better. Seamless creation of shipments, labels and manifests. The automation feature which automatically creates shipments is a gamechanger and has saved me so much time. Any time I need support help I receive instant responses (even on Sundays!) and no request is too hard to solve. Highly recommend!

Pleasant State
Austrália
Over 3 years usando a aplicação
25 de fevereiro de 2021

Very useful app! looking forward to having the option to remove express post at the product level as we can't ship everything by air due to the nature of the product, but helpful in every other way and support is spectacular, always a very quick response (within minutes)

Defence Model Supplies
Austrália
About 3 years usando a aplicação
24 de julho de 2021

This app has been a miracle sorting out our rather complicated shipping setup. Many rules that we have to have in place due to laws around sending plants within Australia we causing problems within Shopify's default shipping setup. Addition support has helped me every step of the way, has gotten back to me within a very timely manner, and helped to explain things in an easy-to-understand way. Can not recommend this app more if you are looking for help with your shipping and fulfillment problems!

All The Green Things
Austrália
About 3 years usando a aplicação
Editado a 9 de maio de 2019

Really great app! Integrated really easy. The Addition team are great and got back to me almost immediately even though they were away in America. No problems at all and I can now ship internationally without hassle. Highly recommend.

Boho and Butterflies
Austrália
About 3 years usando a aplicação